Hannah Long
Lakewood
Summary
Skilled coordinator with a diverse background in aviation operations and customer service. Known for strong attention to detail and proactive problem-solving, contributing to seamless operations and enhanced customer satisfaction.
Overview
9
9
years of professional experience
Work History
Aviation Operations Specialist
US Army
Tacoma
10.2023 - Current
- Coordinated aviation operations and logistics for military missions, enhancing mission readiness.
- Coordinated flight plans to facilitate smooth operations and ensure compliance with aviation regulations. and processed local and cross-country flight clearances.
- Monitored flight plans for accuracy and compliance, ensuring regulatory adherence.
- Managed documentation for flight safety and compliance with regulations.
- Evaluated equipment status to enhance operational effectiveness.
- Implemented safety protocols to enhance operational efficiency and security.
- Strengthened traceability by developing organizational systems for record-keeping and report distribution.
- Assisted in preparation of operation plans to ensure clarity and alignment with mission objectives. of operation plans and orders and organized visual and instrument flight plans.
Dog Walker
Dripping Springs Veterinary
Dripping Springs
08.2023 - 10.2023
- Ensured safety and proper exercise for multiple dogs during daily walks.
- Monitored dog behavior to prevent conflicts and ensure a calm walking environment.
- Communicated timely updates to pet owners regarding dogs' activities.
- Cultivated strong relationships with clients through regular updates and attentive communication.
- Offered companionship and emotional support to dogs during walks, enhancing their overall experience.
Waitress
Redboard Table and Tavern
Navasota
07.2021 - 08.2023
- Greeted customers, answered questions, and recommended specials to increase profits.
- Took and processed customer orders accurately and efficiently.
- Checked back with customers throughout meal service to ensure satisfaction.
- Handled customer inquiries and resolved any issues promptly.
- Collaborated with kitchen staff to ensure timely food delivery.
- Supported wait staff during busy shifts in times of heavy customer traffic.
- Maintained cleanliness and organization of dining area and tables.
- Escalated unresolved issues to management for prompt resolution.
Waitress
Walk-Ons
College Station
01.2021 - 12.2022
- Provided excellent customer service in a fast-paced dining environment.
- Ensured accurate order processing to enhance customer satisfaction.
- Handled customer inquiries and resolved any issues promptly.
- Collaborated with kitchen staff to facilitate timely food delivery.
- Maintained cleanliness and organization of dining area and tables.
- Executed cash register transactions accurately during shifts.
- Assisted in training new staff on restaurant procedures and standards.
- Built positive relationships with regular customers through engaging conversations.
Waitress
Hill country pizzeria
Dripping Springs
12.2017 - 08.2020
- Accurately processed customer orders, ensuring efficiency in service delivery.
- Collaborated with kitchen staff to ensure prompt food delivery.
- Maintained cleanliness and organization of dining area to improve guest satisfaction.
- Trained new staff on restaurant procedures and service standards.
- Cultivated positive relationships with regular customers through engaging conversations.
- Managed cash register transactions and balanced end-of-shift reports effectively.
Education
High School Diploma -
Dripping Springs High School
Dripping Springs, TX05-2020
Some College (No Degree) - Communications
Blinn College
Bryan, TX07-2026
Timeline
Aviation Operations Specialist
US Army
10.2023 - Current
Dog Walker
Dripping Springs Veterinary
08.2023 - 10.2023
Waitress
Redboard Table and Tavern
07.2021 - 08.2023
Waitress
Walk-Ons
01.2021 - 12.2022
Waitress
Hill country pizzeria
12.2017 - 08.2020
High School Diploma -
Dripping Springs High School
Some College (No Degree) - Communications
Blinn College