Hannah Lopez
PSW (Personal Support Worker)
Woodburn
3
Languages
1
Certification
5
years of professional experience
Compassionate and detail oriented professional with experience providing individualized support to children with developmental disabilities, delivering exceptional customer service, and building strong client relationships. Skilled in communication, problem solving, care coordination, and administrative support. Bilingual in English and Spanish with a passion for helping others, creating positive experiences, and maintaining organized, professional environments. Recognized for adaptability, patience, and the ability to thrive in fast paced settings.
Work History
PSW
3 Years 8 Months- Provide one-on-one support for a child with developmental disabilities.
- Assist with daily living activities while encouraging independence.
- Support educational, recreational, and behavioral development.
- Maintain a safe, nurturing, and structured environment.
- Communicate regularly with family members regarding progress and care.
- Adapt support strategies to meet changing individual needs
Agent
9 Months- Consulted with individuals and families to identify financial protection needs.
- Educated clients on life insurance products and coverage options.
- Conducted policy reviews and assisted throughout the application process.
- Built long-term client relationships through personalized service.
- Worked independently while consistently maintaining professional standards.
Rec Leader
5 Months- Organized and led engaging activities for students.
- Assisted with daily camp operations and classroom support.
- Facilitated enrichment lessons to promote learning and participation.
- Fostered a safe, inclusive, and encouraging environment.
Sales Associate
1 Year- Delivered exceptional customer service in a luxury retail environment.
- Assisted customers with styling recommendations and product selection.
- Processed transactions accurately and efficiently.
- Maintained visual merchandising standards.
- Helped achieve store sales goals through personalized service
Retail Sales Associate
11 Months- Operated cash register and processed customer transactions.
- Assisted customers with outfit coordination and product recommendations.
- Organized merchandise displays and maintained store presentation.
- Provided friendly, efficient customer service in a high-volume retail environment.
Cashier/Customer Service
3 Months- Delivered friendly customer service while operating the cash register.
- Prepared food, beverages, and desserts.
- Maintained cleanliness and food safety standards.
- Worked efficiently in a fast-paced restaurant environment.
Education
- Business
Currently in college
High school
Upper secondary education
Skills
Customer Service
Client Relations
Data Entry
Appointment Scheduling
Records Management
Microsoft Office
Microsoft Excel
Microsoft Outlook
Computer Literacy
Phone Etiquette
Reception
Person Centered Care
Behavioral Support
Early Childhood Support
Developmental Disabilities
Empathy
Crisis Awareness
Family Communication
Leadership
Team Collaboration
Problem Solving
Organization
Time Management
Communication
Attention to Detail
Sales
Relationship Building
Certification
Driver's License
Languages
Spanish
English
Bilingual
Accomplishments
Oregon insurance license
Timeline
Agent
Primerica
09.2025 - 06.2026Read More
Rec Leader
School District
06.2025 - 11.2025Read More
Sales Associate
Michael Kors
07.2023 - 07.2024Read More
PSW
PSW (Personal Support Worker)
12.2022 - CurrentRead More
Retail Sales Associate
Forever 21
07.2022 - 06.2023Read More
Cashier/Customer Service
El Paisanito
02.2022 - 05.2022Read More
Woodburn Arts And Communications Academy
High school
Read More
Chemeketa Community College
from Business
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