Hannah Loveless
Niles,OH
Overview
4
4
years of professional experience
Work History
Hostess
Vernon's Cafe
05.2019 - 07.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Accommodated special seating requests for guests to enhance satisfaction.
- Completed daily side work and opening and closing duties without fail.
Education
Currently Enrolled - Education
Youngstown State University
Youngstown, OH05.2026
Skills
- Active Listening and Communication
- Hospitality Service Expertise
- Conflict and Complaint Resolution
- Warm and Friendly
- Leadership
- Organization
Timeline
Hostess
Vernon's Cafe
05.2019 - 07.2023
Currently Enrolled - Education
Youngstown State University