Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Lowe

Dayton

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Smoothie Maker

The Wild Banana
06.2022 - Current
  • Prepared and served juices and blended drinks.
  • Created quality beverages for customers following recipes and presentation standards.
  • Took customer orders and accurately processed in system.
  • Cut, diced and chopped fresh ingredients and toppings for smoothies.
  • Contacted supervisor to notify of low product stock or other concerns.
  • Solved problems, finding possible causes and taking action to correct.

Bakery Supervisor

Warehouse 4
06.2020 - 04.2022
  • Received, logged and inspected shipments for quality and accuracy.
  • Packaged and labeled products, checked for accurate pricing and made sure signs were visible.
  • Monitored inventory levels and identified opportunities for cost savings.
  • Maintained and controlled inventory of baked goods.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
  • Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.

Bakery Assistant

Ghostlight Coffee
12.2019 - 03.2020
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Decorated baked goods and designed visually appealing displays of finished products.
  • Created new bakery menu items to appeal to new and existing customers.
  • Measured and mixed ingredients accurately to assist in baking process.

Cashier

Old Scratch Pizza
09.2019 - 12.2019
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Upsold additional products and services to customers, increasing revenue.
  • Learned duties for various positions and provided backup at key times.
  • Used POS system to enter orders, process payments and issue receipts.
  • Lifted up to 50 pounds at once and used forklift to move heavier loads.

Bakery Assistant

St. Anne The Tart
06.2019 - 09.2019
  • Decorated baked goods and designed visually appealing displays of finished products.
  • Created new bakery menu items to appeal to new and existing customers.
  • Measured and mixed ingredients accurately to assist in baking process.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Developed recipes, implemented standardization processes and applied adjustments based on kitchen climate for new and current menu items.

Cashier

Bob Evans Restaurant
02.2019 - 06.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Stocked, tagged and displayed merchandise as required.

Kitchen Staff Member

Panera Bread
11.2018 - 01.2019
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Learned other teammates' work tasks to train as backup.
  • Cleaned walk-in refrigerators and freezers and operated powered floor and steam equipment for deep cleaning.

Customer Service Cashier

Panera Bread
01.2018 - 08.2018
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Counted money in drawers at beginning and end of each shift.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Set up new sales displays each week with fresh merchandise.

Bakery Assistant

Warehouse 4
07.2017 - 12.2017
  • Maintained clean, organized kitchen to maximize efficiency and food safety.
  • Washed dishes and sanitized prep area at end of each shift.
  • Operated commercial kitchen equipment and tools.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
  • Lifted and moved items weighing over 50 pounds using proper lifting techniques.

Education

High School Diploma -

Wayne High School
Huber Heights, OH

Skills

Customer Service Expert

Highly Organized

Detail Oriented

Flexible and Adaptable

Time Management

Problem Solver

Timeline

Smoothie Maker

The Wild Banana
06.2022 - Current

Bakery Supervisor

Warehouse 4
06.2020 - 04.2022

Bakery Assistant

Ghostlight Coffee
12.2019 - 03.2020

Cashier

Old Scratch Pizza
09.2019 - 12.2019

Bakery Assistant

St. Anne The Tart
06.2019 - 09.2019

Cashier

Bob Evans Restaurant
02.2019 - 06.2019

Kitchen Staff Member

Panera Bread
11.2018 - 01.2019

Customer Service Cashier

Panera Bread
01.2018 - 08.2018

Bakery Assistant

Warehouse 4
07.2017 - 12.2017

High School Diploma -

Wayne High School

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