Hannah L. Perera
Miami
Summary
Dedicated professional offering extensive knowledge in the field of psychology. Seeking opportunity to expand my skills helping individuals and families meet their needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Advocate
CVS HEALTH CORPORATION
05.2024 - Current
- Completing health risk assessment surveys to better understand members individual needs
Vocational Rehabilitation Counselor
Department Of Education
03.2022 - 11.2022
- Performed assessments to determine individual limitations and strengths
- Managed load of multiple cases on consistent basis
- Connected individuals with relevant community resources and coordinated referrals
- Assisted clients with enhancing skills in areas such as job searching, interviewing and business and personal etiquette
- Helped individuals address disabilities and put together career plans
Health Information Management Specialist
Healthcare Support Staffing
09.2021 - 02.2022
- Maintained complete confidentiality in accordance with organization and legal requirements
- Pulled patient records and transferred information to appropriate parties
- Provided outstanding service to all patients by attending closely to concerns and developing solutions
Information & Referral Specialist
Alliance for Aging
09.2019 - 03.2021
- Identifying the needs of elder adults and adults with disabilities and providing the resources and referral services that best suits them
Account Manager
Billnet Solutions
10.2017 - 08.2019
- Verification of patient eligibility over the phone and on-line
- Submitting claims to insurances with attention to detail and a commitment to accuracy
- Research and resolve rejections of claims
- Creating appeals for rejected claims
- Accurately apply claim payments as well as patient payments
Education
Master of Science -
Florida National University
Miami, FL12.2020
Bachelor of Science -
Florida National University
Miami, FL08.2019
High School Diploma -
Miami Coral Park Senior High School
Miami, FL05.2015
Skills
- Problem resolution
- Organizational skills
- Microsoft Office Word
- Microsoft Office Excel
- Microsoft Office PowerPoint
- Patient information management
- Customer relations
- Research & Analysis
Certification
Board Certified Registered Behavioral Health Technician (RBT)
Timeline
Senior Advocate
CVS HEALTH CORPORATION
05.2024 - Current
Vocational Rehabilitation Counselor
Department Of Education
03.2022 - 11.2022
Health Information Management Specialist
Healthcare Support Staffing
09.2021 - 02.2022
Information & Referral Specialist
Alliance for Aging
09.2019 - 03.2021
Account Manager
Billnet Solutions
10.2017 - 08.2019
Master of Science -
Florida National University
Bachelor of Science -
Florida National University
High School Diploma -
Miami Coral Park Senior High School
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