Hannah Luo

Detail-oriented and analytical Business Analyst with over two years of experience in data analysis, requirements gathering, and process improvement. Skilled at working collaboratively across teams to develop detailed business requirements and user stories that drive project success within Agile environments. Proven ability to manage user acceptance testing (UAT) and maintain strong stakeholder communication, ensuring alignment with business needs and enhancing operational efficiency. Recognized for a proactive approach to problem-solving, process optimization, and delivering insights that support strategic objectives and measurable results.

High Adventure Treks Project, August 2018 – December 2018

• Worked closely with stakeholders to identify strategies for enhancing social media presence, which resulted in a 7% increase in exposure. Conducted an in-depth analysis using business intelligence tools to track and evaluate engagement metrics, enabling data-driven recommendations for improvement.
• Compiled findings and insights into a comprehensive analysis report, which was presented to stakeholders to illustrate performance trends, and actionable steps for further growth.
• Delivered a formal presentation to both classmates and stakeholders, articulating the project’s problem statement, proposed solutions, and expected outcomes, successfully aligning project goals with business needs.

Applicate Project, August 2017 – December 2017

• Developed a comprehensive project plan, establishing key milestones for a new database system, created detailed business rules, ERD diagrams, and 3NF normalization for optimized relational structures, and crafted SQL queries to support efficient data management.
• Applied Object-Oriented Analysis and Design (OOA&D) methodology to model system requirements, transforming abstract concepts into a detailed and functional design.
• Proposed an innovative system to support real-time project collaboration, providing users with an interactive platform to streamline teamwork, and increase productivity.
• Conducted a thorough risk assessment of the proposed Applicate platform, identifying potential vulnerabilities, and recommending 20 security enhancements to improve overall network safety and reliability.