Hannah Main
Oklahoma City
Summary
Reliable professional with expertise in office operations and customer service. Proven ability to manage documentation and payment processes while delivering high-quality experiences in fast-paced environments. Strong communication and organizational skills enhance team collaboration and operational efficiency.
Overview
7
7
years of professional experience
Work History
AMM Operations / Assistant Asset Manager
Argent Trust Company
Oklahoma City
09.2022 - Current
- Managed documentation, payment processing, indexing, and account-related tasks to streamline operations
- Organized and tracked financial and ownership documentation to enhance accessibility and compliance
- Communicate with clients, payors, and internal departments regarding operational requests and issue resolution
- Maintain accuracy across spreadsheets, databases, and internal reporting systems
- Supported asset management and trust operations processes to ensure smooth office workflow
Barista / Server
The Red Cup
Oklahoma City
01.2025 - 04.2025
- Provided exceptional customer service in high-volume café, ensuring customer satisfaction
- Crafted beverages and processed point-of-sale transactions, enhancing customer experience
- Ensured cleanliness and organization while monitoring inventory throughout shifts
Server
Hideaway Pizza
Norman
11.2023 - 05.2024
- Delivered attentive customer service in fast-paced restaurant, enhancing guest experience
- Managed multiple tables, ensuring accuracy and professionalism to support service flow
- Coordinated team efforts to improve guest satisfaction and streamline operations
Barista
Dutch Bros Coffee
Norman
11.2023 - 03.2024
- Delivered friendly, efficient customer service, ensuring customer satisfaction during high order volume
- Maintained speed and accuracy while collaborating with team to meet customer demands during peak business hours
- Prepared specialty coffee beverages in a fast-paced drive-thru environment
Server
Neighbourhood Jam
Norman
05.2023 - 10.2023
- Provided excellent customer service in a fast-paced dining environment.
- Provided attentive guest service in high-volume dining setting
- Took and processed customer orders using POS system efficiently.
- Coordinated multiple tasks effectively in fast-paced dining environment
- Collaborated with kitchen staff to ensure timely food delivery.
Barista / Sales Associate
Nobilitea
Tulsa
09.2019 - 05.2020
- Prepared drinks and ensured smooth daily store operations for optimal customer experience
- Recommended products to enhance customer satisfaction and drive sales
- Cultivated customer relationships through friendly service and quick problem resolution
Education
Music Production -
University of Central Oklahoma (UCO @ ACM)
Oklahoma City, Oklahoma03-2022
High School Diploma -
Owasso High School
Owasso, Oklahoma05-2020
Skills
- Project Management
- Data Entry
- Microsoft Office
- Microsoft Excel
- Customer Service
- Sales
- Food Service
- Cash Handling
- Barista Experience
- Drive-Thru Service
- Beverage Preparation
- Teamwork
- Multitasking
- Organization
- Critical Thinking
- Leadership
- Communication
- Writing
- Creativity
- Music Production
- Guitar
- Singing
Timeline
Barista / Server
The Red Cup
01.2025 - 04.2025
Server
Hideaway Pizza
11.2023 - 05.2024
Barista
Dutch Bros Coffee
11.2023 - 03.2024
Server
Neighbourhood Jam
05.2023 - 10.2023
AMM Operations / Assistant Asset Manager
Argent Trust Company
09.2022 - Current
Barista / Sales Associate
Nobilitea
09.2019 - 05.2020
Music Production -
University of Central Oklahoma (UCO @ ACM)
High School Diploma -
Owasso High School