Hannah Marasco

• Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
• Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
• Answered customers' questions, recommended items, and recorded order information.

• Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, and adjusting workflow strategies to maintain peak performance levels.
• Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
• Facilitated strong communication between the fulfillment department and other company departments, ensuring seamless collaboration in support of overall business objectives.

• Prepared registers for closing shifts and assigned team member positions while maintaining a high level of guest service.
• Maintained a clean and organized store environment, upholding company standards for cleanliness during closing procedures.
• Developed strong relationships with customers through attentive service and prompt resolution of any concerns or complaints.

Studying Communications with a minor in Business.

Studied Architecture for 2 years at Miami University, transitioned to University of Cincinnati in Fall 2024 to pursue Bachelor's in Communications.