Summary
Overview
Work History
Education
Skills
Timeline
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Hannah Martin

Dallas,TX

Summary

Driven sales professional with a proven track record at Yardi Systems, adept in relationship management and sales strategy development. Excelled in closing deals and expanding client base through strategic account and territory management. Achieved consistent sales growth by leveraging CRM software proficiency and exceptional client relationship building skills.

Overview

8
8
years of professional experience

Work History

Junior Account Executive

Yardi Systems
02.2024 - Current
  • Managed sales cycle to maintain solid customer base.
  • Mastered and constantly improved sales prospecting, follow-up and upsell processes.
  • Conducted regular sales presentations to showcase company offerings and demonstrate product value.
  • Negotiated pricing, contracts, and terms with key clients to secure new business deals.
  • Researched potential customer markets thoroughly before beginning personal contacts.
  • Increased sales revenue by establishing and nurturing long-term client relationships.
  • Provided exceptional customer service, addressing concerns promptly to maintain strong client relationships.
  • Expanded company presence within the market by attending trade shows, conferences, and networking events.
  • Engaged in daily cold calls and followed up with business prospects monthly to verify pipeline sufficiency.
  • Monitored competitor activity closely to identify threats and develop counter-strategies accordingly.
  • Exceeded sales targets consistently through strategic planning and execution.
  • Managed a diverse portfolio of accounts to ensure consistent customer satisfaction and loyalty.

Associate Account Executive

Yardi Systems
06.2022 - 02.2024
  • Managed sales cycle to maintain solid customer base.
  • Mastered and constantly improved sales prospecting, follow-up and upsell processes.
  • Developed strong relationships with clients through consistent communication and proactive problem solving.
  • Conducted regular sales presentations to showcase company offerings and demonstrate product value.
  • Enhanced internal processes for better efficiency in account management, resulting in improved client experience.
  • Attained deep and thorough knowledge of company's products and solutions to help accomplish mutual success and partnership between buyer and seller.
  • Negotiated contracts with new clients, securing favorable terms that benefited both the company and clients.
  • Assisted in the development of specialty market product, such as providing client feedback to upper management and development teams to ensure consistent client satisfaction.
  • Maintained comprehensive knowledge of industry trends and competitor offerings to effectively position products/services against competition.
  • Increased revenue by identifying upsell opportunities and presenting tailored solutions to clients.
  • Organized regular client meetings to discuss progress on projects or address any issues faced during sales cycle.
  • Implemented effective upselling techniques to maximize revenue from existing customers.
  • Distributed marketing materials to existing and prospective clients to promote products and services.

Retail Sales Associate

Nordstrom
07.2016 - 06.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Cultivates cooperative, team-oriented relationships with 10+ co-workers, managers,brand representatives, and customers by utilizing strong verbal and interpersonal communication skills
  • Merchandises all products to match collections, colors, and schemes to make a pleasant shopping experience for the customer.
  • Reaches out to customers via text, call, or email to market any promotions, in store events, new products,
    and price matches.
  • Follows up with customers’ orders to ensure satisfaction with their purchases, if not, suggest new items to
    better suit their lifestyles.
  • Informs customers of Nordstrom’s rewards programs, promote in store events, and meet quotas.
  • Increases sales by cross-selling and upselling products within all departments.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Meets or exceeds monthly sales goals consistently.
  • Demonstrates product knowledge by providing detailed information to customers.
  • Contributes to brainstorming sessions among management to help successfully promote events and products.
  • Merchandises products to appeal to shopping trends and promote new styles adhering to the brand guidelines.
  • Responds to feedback positively and receives excellent performance evaluations.
  • Promotes and enrolls customers in Nordstrom’s rewards programs.

Education

Bachelor of Arts - Communications Studies, Minor in Marketing

University of North Texas
Denton, TX
12.2020

Skills

  • Closing Techniques
  • Sales strategy development
  • Relationship Management
  • Cold-calling
  • CRM software proficiency
  • Client Relationship Building

Timeline

Junior Account Executive

Yardi Systems
02.2024 - Current

Associate Account Executive

Yardi Systems
06.2022 - 02.2024

Retail Sales Associate

Nordstrom
07.2016 - 06.2022

Bachelor of Arts - Communications Studies, Minor in Marketing

University of North Texas

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Hannah Martin