Hannah Martin
Nm,TX
Summary
Seasoned Antique Dealer and General Contractor with a proven track record at Antique Romance and Martin & Martin. Excelled in customer relationship building and market trend analysis, boosting revenue and client satisfaction. Renowned for exceptional leadership and in-depth historical knowledge, ensuring project and sales success through strategic planning and attention to detail.
Overview
9
9
years of professional experience
Work History
Antique Dealer
Antique Romance
01.2017 - Current
- Checked on transport of sales and purchases to determine customer receipt.
- Expanded client base by implementing targeted marketing strategies using both online and offline channels.
- Increased customer satisfaction by providing personalized consultations and expert knowledge on antique items.
- Evaluated potential acquisitions thoroughly, conducting detailed research on provenance and market value before purchasing items for resale.
- Managed inventory efficiently, maintaining an organized and visually appealing showroom that attracted customers.
- Stayed current on trends in the antique market, attending conferences and workshops to continually improve knowledge and skills as a dealer.
- Assisted clients in the process of restoration or conservation of their antique items by coordinating with skilled artisans and conservators.
- Collaborated with fellow dealers to share knowledge, resources, and referrals to better serve clientele collectively.
- Built new business relationships, resulting in increased revenue.
- Ensured proper storage conditions for fragile or delicate items to prevent damage or depreciation of value over time.
- Enhanced clients'' collections by sourcing and procuring rare and valuable antiques from various sources.
- Maintained accurate records of all transactions, ensuring compliance with relevant laws governing the sale of antiques.
- Delivered exceptional service to customers and potential customers.
- Developed a strong reputation within the antique community as a trustworthy dealer of authentic pieces.
- Conducted professional appraisal services for private collectors, insurance companies, and estate settlements, establishing credibility in the field.
- Improved overall business profitability by identifying new markets for selling niche antique pieces effectively.
- Greeted customers and helped with product questions, selections, and purchases.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
General Contractor
Martin & Martin
05.2015 - Current
- Hired and oversaw subcontractors to meet project needs.
- Established a reputation for delivering high-quality work consistently meeting or exceeding client expectations.
- Managed multiple simultaneous projects, ensuring timely completion without sacrificing quality or exceeding budgets.
- Completed projects on time and within budget through meticulous scheduling and coordination of resources.
- Managed large-scale construction projects within cost, quality and time constraints,
- Enhanced client satisfaction with exceptional attention to detail, clear communication, and consistent followthrough.
- Adhered to building codes and regulations in planning and construction phases for full project compliance.
- Conducted regular site inspections to ensure adherence to project specifications and building codes.
- Built strong relationships with subcontractors resulting in competitive pricing and reliable workmanship on job sites.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Obtained construction permits and verified compliance with relevant regulations.
- Resolved conflicts between contractors, suppliers and subcontractors to eliminate workflow disruptions.
- Collaborated with architects, engineers, and clients to ensure seamless integration of design elements into construction projects.
- Analyzed building plans and prepared bids to deliver timely, cost-effective project completion.
- Maintained accurate records of progress updates for clients, keeping them informed throughout the construction process.
- Implemented safety protocols to minimize risks on job sites, resulting in fewer accidents and injuries.
- Led successful bids securing new contracts contributing significantly towards business growth and increased profitability.
- Developed and implemented construction plans according to client specifications and expectations.
- Scheduled utility service providers according to project timelines.
- Collaborated with structural engineers to evaluate structural integrity of projects.
- Established and maintained relationships with vendors to source affordable and high quality materials and equipment for construction projects.
- Used computer software to design construction plans and perform calculations.
Education
Ayurvedic Practitioner - Ayurvedic Medicine
Maharishi University of Management
Fairfield, IA01.2025
Skills
- Customer Relationship Building
- Sales and marketing strategies
- Event Planning and Organization
- Import and Export Regulations
- Financial record keeping
- Photography and Presentation
- Social Media Promotion
- Market Trend Analysis
- Inventory management proficiency
- Networking and Outreach
- Tax and legal compliance
- Furniture Restoration Techniques
- Online selling platforms
- Team Leadership and Delegation
- In-depth Historical Knowledge
- Art and Design Expertise
- Authenticity Identification
- Customer Service
- Problem-Solving
- Customer Assistance
- Relationship Building
- Phone Etiquette
- Flexible Schedule
- Professional Appearance
- Interpersonal and written communication
- Customer Needs Assessment
- POS System Operation
- Sales expertise
- Upselling strategies
- Trend Awareness
- Transaction Processing
- Reliable and Responsible
- Attention to Detail
- Strong Communication and Interpersonal Skills
- Multitasking Abilities
- Adaptable and Flexible
- Excellent Communication
- Organizational Skills
- Team Cooperation
- Team Leadership
- Active Listening
- Positive Customer Engagement
- Excellent Written and Verbal Communication
Timeline
Antique Dealer
Antique Romance
01.2017 - Current
General Contractor
Martin & Martin
05.2015 - Current
Ayurvedic Practitioner - Ayurvedic Medicine
Maharishi University of Management
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