Hannah Martinez
Rochester
Summary
Motivated Diagnostic Medical Sonography student seeking the opportunity to further expand clinical skills and provide high-quality patient care. Works well in fast paced environments, extensive experience working directly with patients in healthcare settings, with strong proficiency in electronic medical record (EMR) systems, patient communication, documentation, and maintaining accurate and confidential health information.
Overview
7
7
years of professional experience
Work History
Patient Service Representative
Elliot Hospital
08.2024 - 07.2026
- Assisted patients with appointment scheduling and inquiries, ensuring timely responses.
- Managed patient check-in and check-out processes.
- Utilized electronic health record systems to maintain accurate patient information.
- Collaborated with healthcare providers to address patient needs efficiently.
- Handled insurance verification and authorization processes, streamlining administrative workflows.
Registration Clerk
ClearChoiceMD Urgent Care
10.2022 - 07.2024
- Processed patient registrations efficiently using electronic health record systems.
- Collected and verified insurance information to ensure accurate billing procedures.
- Trained new clerks on registration protocols and system navigation best practices.
- Maintained organized records of patient data to support operational workflow.
Housekeeper
Best Western Plus Hotel
08.2019 - 08.2021
- Maintained cleanliness and organization of guest rooms to enhance visitor satisfaction.
- Addressed guest requests and concerns promptly, fostering positive experiences.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Education
Professional Certificate - Diagnostic Medical Sonography
New Hampshire Technical Institute
12.2026
Bachelor of Science - Healthcare Administration
Southern New Hampshire University
Hooksett, NH06.2025
Associate of Science - Health Science
Manchester Community College
Manchester, NH12.2021
Skills
- Diagnostic imaging in General abdomen, small parts, and OB/GYN
- Medical terminology
- Patient safety
- Patient care
- HIPAA
- CPR/AED
- Problem-solving
- Attention to detail
Timeline
Patient Service Representative
Elliot Hospital
08.2024 - 07.2026
Registration Clerk
ClearChoiceMD Urgent Care
10.2022 - 07.2024
Housekeeper
Best Western Plus Hotel
08.2019 - 08.2021
Professional Certificate - Diagnostic Medical Sonography
New Hampshire Technical Institute
Bachelor of Science - Healthcare Administration
Southern New Hampshire University
Associate of Science - Health Science
Manchester Community College