
Hardworking diligent professional with high functioning communication skills that’s able to utilize organizational skills in fast-paced environments. Successful at handling tasks of all complexity with accuracy and impeccable customer service skills. Strives to meet customers requests with complete satisfaction and promote long-term commitment
•Performed data entry tasks, including documentation accuracy and care related details in compliance with organizational policies and privacy standards
•outbound and inbound call handling
•Utilized multiple healthcare systems and software platforms to streamline workflows and maintain accurate records
•patient communication and education on resources available and benefits
•Utilized various software and tools to streamline processes and optimize performance.
•Provided excellent customer service to ensure satisfaction.
•Prepared drinks according to standard recipes.
Greeted guests upon arrival and provided them with menus.
•Answered customer inquiries regarding the menu, restaurant services, and special promotions.
•Took reservations over phone and in person.
•Provided customers with accurate wait times and monitored waiting list.
•Assisted servers in seating guests by escorting them to their tables.
•Managed dining room layout to maximize efficiency of staff members.
•Maintained cleanliness of lobby area, including wiping down tables and chairs.
•Ensured compliance with health and safety regulations within the restaurant.
•Took orders from customers accurately and in a timely manner.
•Checked food before serving it to customers.
•Greeted customers and answered questions about menu items.
•Assisted in preparing fountain drinks according to customer orders.
•Restocked beverage supplies as needed throughout the day.
•Provided excellent customer service to ensure satisfaction.
•Organized work area, including counters and shelves, to maintain a neat appearance.
•Planned engaging and educational activities for diverse age groups.
•Communicated effectively with parents about children's progress and concerns
•Assisted children with personal care tasks like dressing and hygiene.
•Monitored behavior and addressed conflicts among children calmly.
•Implemented routines to promote structure and discipline in daily schedules.
•Collaborated with team members to enhance overall child care services.
Healthcare software/system knowledge
customer service
self-directed
fast-learning
workflow optimization
effective communication