Summary
Overview
Work History
Education
Skills
Timeline
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Hannah McAuliffe

Hannah McAuliffe

Auburn Hills,MI

Summary

Driven team member and fine dining server with a proven track record in delivering exceptional customer service. Skilled in conflict resolution, effective communication, and team collaboration to enhance guest experiences. Hospitable and welcoming individual offering several years of hands-on experience within the workforce and university organizations.

Overview

5
5
years of professional experience

Work History

Fine Dining Server

Fleming's Prime Steakhouse & Wine Bar
Birmingham, Michigan
09.2023 - Current
  • Developed and retained in-depth knowledge of menu details, wine options, and service procedures to provide superior customer service.
  • Directed restaurant atmosphere and quickly tackled challenges to maximize overall customer satisfaction.
  • Ensured a friendly and inviting atmosphere for guests through attentive service.
  • Facilitated seamless communication within the restaurant team to ensure exceptional service.

Banquet and Restaurant Server

Great Oaks Country Club
Rochester Hills, Michigan
09.2022 - 04.2023
  • Efficiently set up dining areas according to event specifications and guest preferences.
  • Managed guest inquiries and resolved concerns with professionalism and care.
  • Collaborated with other servers to ensure efficient service during peak hours.

Counter and Sales Specialist

Achatz Handmade Pie Co
Beverly Hills, Michigan
07.2020 - 06.2021
  • Contributed innovative ideas and solutions to enhance team performance and outcomes within our store.
  • Promoted high guest satisfaction by resolving problems with knowledgeable and friendly service.
  • Corresponded with corporate members via email to ensure alignment on sales and operational goals.

Education

Some College (No Degree) - Journalism And Media Studies (Currently Enrolled)

Oakland University
Rochester, MI

Skills

  • Team collaboration
  • Effective communication
  • Conflict resolution
  • Research proficiency
  • Digital media literacy
  • Event coordination
  • Time management
  • Guest Relations

Timeline

Fine Dining Server

Fleming's Prime Steakhouse & Wine Bar
09.2023 - Current

Banquet and Restaurant Server

Great Oaks Country Club
09.2022 - 04.2023

Counter and Sales Specialist

Achatz Handmade Pie Co
07.2020 - 06.2021

Some College (No Degree) - Journalism And Media Studies (Currently Enrolled)

Oakland University

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