Hannah McClellan
Elko,NV
Summary
Proven Medical Assistant/phlebotomist with a track record of excellence in patient care and sample preparation, honed at NNRH and other notable healthcare facilities. Skilled in venipuncture and maintaining CLIA & OSHA compliance, I excel in high-pressure environments, demonstrating exceptional customer service and efficiency. Conscientious Healthcare professional offering over 3 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
Gagon Family Medicine
02.2024 - 04.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Medical Assistant/ Receptionist
Aspen Quick Care
05.2023 - 02.2024
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed multi-line phone system and pleasantly greeted patients.
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Completed patient referrals to other medical specialists.
- Responded to correspondence from insurance companies to verify patient's eligibility.
- Obtained payments from patients and scanned identification and insurance cards.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Assisted with medical coding and billing tasks.
- Received and routed laboratory results to correct clinical staff members.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Taught patients about medications, procedures, and care plan instructions.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Used EMR to input information into computerized patient record system.
Phlebotomist/Lab Assistant
NNRH
10.2020 - 05.2023
- Protect patients, and maintain safe workspaces by following patient identification protocols, infection control, sharps disposal and biohazardous waste disposal procedures.
- Draw blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
- Resolve unusual test orders and results by contacting physicians, nursing stations or reference laboratories.
- Logged patient information and recorded results into system using Medhost and Excel.
- Stocked phlebotomy cart and rooms with appropriate supplies.
- Followed physician orders when administering therapeutic phlebotomy.
- Track collected specimens by initialing, dating and noting times of collection.
- Maintained lab by calibrating equipment and cleaning surfaces and items used.
- Demonstrated flexibility working in a fast-paced and ever-changing environment.
- Prepared specimens for testing and analysis.
- Prepared samples for centrifugation, aliquoting and preserving sample integrity.
Haul Truck Operator
Nevada Gold Mines
04.2022 - 09.2022
- Operated with safety and skill to avoid accidents and delays.
- Inspected truck equipment and supplies such as tires, lights, brakes, gas, oil, and water.
- Maneuvered trucks to correct locations for material drops, working with large equipment operators to correctly position loads for best distribution.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Casino Cage Cashier
Red Lion Hotels
06.2017 - 07.2018
- Quickly and accurately counted drawers at start and end of each shift.
- Verified over $100,000 of cash and credit payments daily.
- Enforced rules throughout daily activities such as company standard operating procedures, gaming regulations and federal regulations, including Title 31 compliance.
- Performed check cashing for customers based on company policies.
- Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Sample Preparation Technician
ALS Minerals
03.2017 - 06.2017
- Safely prepared mineral samples to be crushed, packaged, and analyzed.
- Organized or "lined out" mineral samples numerically to be put in oven for distribution to techs.
- Packaged, and shipped mineral samples for warehouse distribution.
- Recorded sample, and technician data using Word and Excel programs.
- Followed all company protocols to maintain safe work spaces for myself and fellow employees.
- Efficiently cleaned my station after each sample preparation.
Volunteer Firefighter
Carlin Fire Department
02.2015 - 05.2018
- Drove and operated emergency vehicles to aid in rescue operations.
- Removed individuals from dangerous situations and offered emergency assistance for minor and critical concerns.
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Resident Assistant
Highland Manor Nursing Home
09.2015 - 02.2016
- Assisted residents with daily hygiene, including dental and mouth care, bath functions and hair care.
- Maintained clean, safe and well-organized patient environment.
- Monitored progress and documented any patient health status changes, keeping healthcare team updated.
- Performed several administrative duties, including room transfers, incident reports and maintenance requests.
Education
Certification - Phlebotomy
College of Southern Nevada
Las Vegas, NV12.2019
GED -
Elko Adult Education
Elko, NV06.2014
Skills
- Venipuncture
- Patient Care
- Sample and specimen collection
- Specimen labeling procedures
- Data Entry
- Customer servic
- Pediatric phlebotomy
- Medical Records Maintenance
- Telephone Etiquette
- Appointment Scheduling
- Medical Terminology
- Vital Sign Monitoring
- EMR / EHR
- Direct Patient Care
- Phlebotomy
- CPR
- Lab Safety Protocols
- CLIA & OSHA compliance
- Sample Preparation
Certification
- PT - Phlebotomy Technician
- AHA CPR certified
- State of Nevada Laboratory Assistant and point of care analyst
References
- Karla Baum; Operator-Nevada Gold Mines
Phone: (775)388-4000
Friend- known 28 years
- Jill Brown; Medical Technician
Phone: (775)778-5051
Fellow employee/ instructor; NNRH
known 3.5 years
- Krista Anderson
Phone: (775)385-2176
Supervisor; NNRH
known 4 years
- Kenneth Nunes
Phone: (775) 385-1019
Instructor/ coworker; NGM
known 1.5 years
- Krystianna Kellum
Phone: (775)401-0275
Coworker: NNRH & Aspen quick care
known 3.5 years
Timeline
Medical Assistant
Gagon Family Medicine
02.2024 - 04.2024
Medical Assistant/ Receptionist
Aspen Quick Care
05.2023 - 02.2024
Haul Truck Operator
Nevada Gold Mines
04.2022 - 09.2022
Phlebotomist/Lab Assistant
NNRH
10.2020 - 05.2023
Casino Cage Cashier
Red Lion Hotels
06.2017 - 07.2018
Sample Preparation Technician
ALS Minerals
03.2017 - 06.2017
Resident Assistant
Highland Manor Nursing Home
09.2015 - 02.2016
Volunteer Firefighter
Carlin Fire Department
02.2015 - 05.2018
Certification - Phlebotomy
College of Southern Nevada
GED -
Elko Adult Education
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