Healthcare professional with focus on discharge planning and patient transition management. Proven ability to improve patient outcomes through meticulous planning and coordination. Strong emphasis on teamwork and adaptability to meet dynamic needs of healthcare environments. Known for effective communication and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Discharge Coordinator & Unit Coordinator
Anna Jaques Hospital
Newburyport, MA
05.2022 - Current
Discharge Coordinator - Working within social work department, finding and working with providers across New England to find aftercare for inpatient psychiatric services patients Including behavioral health, medication management, housing, and long term support systems for post-discharge
Working with current patient providers to set discharge information and determine levels of aftercare needed for patients, as well as working with each individuality to meet their specific needs
Coordinated patient discharge plans ensuring timely transitions to post-acute care facilities.
Collaborated with multidisciplinary teams to address patient needs and streamline discharge processes.
Unit Coordinator - Working within unit to keep organization strong, including notifying providers of their patients admission, contacting specialists for patients who are in unit, and working to make sure new admissions arrive smoothly
Answering phone calls regarding potential admissions and updating bed availability, keeping strong communications regarding admissions to others within our hospital network
Handled confidential patient information with discretion, adhering to HIPAA regulations to protect privacy rights.
General technology work including keeping census up to date, creating new documents and making sure everything is accessible to staff and patients
Masters Intern
Pettengill House
Amesbury, MA
01.2025 - 12.2025
Assisted in providing support to community members through resource referrals and program information.
Collaborated with team to organize events, enhancing community engagement and participation.
Conducted outreach initiatives to increase awareness of services offered by organization within the community.
Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
Developed comprehensive case files, maintaining accurate records for efficient case management.
Improved client well-being by developing and implementing comprehensive case management plans.
Student Affairs Office Assistant
Massachusetts College of Liberal Arts
North Adams, MA
09.2021 - 05.2022
Answering phone calls and communicating with different staff throughout the buildings regarding important information
Organizing files, creating and building on different Microsoft documents to share with administrative staff
Taking notes regarding calls, emails, and general outreach efforts made towards the Student Affairs staff
Managed daily office operations, ensuring efficient workflow and resource allocation.
Supported faculty and staff by coordinating schedules and managing communications effectively.
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Residence Area Security Monitor - RASM
Massachusetts College of Liberal Arts
North Adams, MA
02.2021 - 05.2022
Assist students with any questions or concerns surrounding the building and campus
Keep strong communication with residents and having their safety and well-being taken care of
Consistent experience and interactions with the public, creating a positive environment for both residents and guests in the area
(Hoosac Hall), August 2021-May 2022 (Berkshire Towers)
Women's Center Office Assistant
Massachusetts College of Liberal Arts
North Adams, MA
09.2020 - 05.2022
Plan events based around important women’s history as well as current issues surrounding women’s healthcare and general social status
Provide a comforting space on campus to have open discussions and provide the proper resources in healthcare, general well-being, and any issues surrounding women
Education
Masters in Social Work - Certificate in Trauma
Simmons University
Boston, MA
05-2026
Master of Science - Sociology - Minors in Anthropology & Women, Gender, & Sexuality Studies (WGSS)
Massachusetts College of Liberal Arts
North Adams, MA
05-2022
Skills
Community resources
Motivational skills
Care coordination
Healthcare regulations
Discharge planning
Interdisciplinary collaboration
HIPAA compliance
Treatment plans
Certification
Certificate in Trauma - Simmons School of Social Work
Certificate - Counseling on Access to Lethal Means
CPR and First Aid
Timeline
Masters Intern
Pettengill House
01.2025 - 12.2025
Discharge Coordinator & Unit Coordinator
Anna Jaques Hospital
05.2022 - Current
Student Affairs Office Assistant
Massachusetts College of Liberal Arts
09.2021 - 05.2022
Residence Area Security Monitor - RASM
Massachusetts College of Liberal Arts
02.2021 - 05.2022
Women's Center Office Assistant
Massachusetts College of Liberal Arts
09.2020 - 05.2022
Master of Science - Sociology - Minors in Anthropology & Women, Gender, & Sexuality Studies (WGSS)
Massachusetts College of Liberal Arts
Masters in Social Work - Certificate in Trauma
Simmons University
RESEARCH AND LEADERSHIP
MCLA Undergraduate Research Conference April 2021 – Queer Bodies in the Medical Industry: A Study on the Treatment of Gender Non-conforming Bodies in the Medical Field
Northeast Regional Undergraduate Research, Scholarly, and Creative Activity Conference, October 2021 – Queer Bodies in the Medical Industry: A Study on the Treatment of Gender Non-conforming Bodies in the Medical Field