Hannah Mcdonald
San Diego,CA
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Highly-motivated, and a fast learner, who is organized and a motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
16
16
years of professional experience
Work History
Special Education Instructional Assistant
Poway Unified School District
San Diego, CA
08.2023 - Current
- Provided assistance to students with special needs, including those with physical and learning disabilities.
- Assisted in the development of Individual Education Plans for students with special needs.
- Supported teachers by helping to implement classroom instruction and activities.
- Instructed students on basic academic skills such as reading, writing, math, science, and social studies.
- Developed lesson plans for individual students or small groups that met their unique educational needs.
- Utilized positive reinforcement techniques to encourage appropriate behavior from students.
- Monitored student progress on IEP goals and objectives.
- Created a safe environment conducive to learning for special education students.
- Participated in professional development activities related to teaching strategies for special education students.
- Implemented behavior management systems that promote positive behaviors.
- Facilitated small group instruction tailored for individual student needs.
Character Coach
Poway Unified
San Diego, CA
10.2022 - 08.2023
- Monitored student behavior to ensure safety, discipline, and respect among peers.
- Provided guidance to students on appropriate playground behavior and conflict resolution techniques.
- Enforced school rules regarding safety and conduct while participating in outdoor play activities.
- Supervised students while they are playing outdoors to make sure they remain safe.
- Encouraged positive interactions between students by providing engaging activities and conversations.
- Participated in emergency drills with the class to ensure everyone is prepared in case of an emergency situation.
- Maintained cleanliness of the playground equipment before and after use by wiping off dirt or debris from surfaces.
Art Instructor
Brighton School District 27J
Brighton, CO
07.2016 - 03.2022
- Developed lesson plans to teach course materials according to schedule.
- Prompted student motivation, participation and listening skills through positive reinforcement and weekly recognition.
- Provided opportunities for each student to reach fullest potential through artistic, creative expression.
- Developed interesting course plans to meet academic, intellectual and social needs of students.
- Maintained student attendance records, grades and other required records.
- Selected and obtained materials and supplies and performance pieces to prepare for classroom instruction.
- Taught students about cultural influences.
- Managed multiple short-term and long-term projects.
- Displayed students' work in schools, galleries and exhibitions to acknowledge creative pieces and boost student confidence.
- Hung art in classroom and in school hallways to display students' work.
- Communicate with parents/gaurdians
Preschool Assistant Teacher
Brighton School District 27J
Brighton, CO
08.2015 - 07.2016
- Supported lead teacher with daily classroom activities.
- Monitored students to observe behavior, enforce rules and maintain safety.
- Maintained safe, clean and constantly supervised play environment.
- Assisted with implementation of approved lesson plans and daily classroom schedule.
- Maintained clean, well-kept classroom to encourage children to create, explore and play with confidence.
- Instructed and assisted students during craft activities.
- Supervised students outside classroom during recess, lunch and breaks.
Special Education Paraprofessional
Brighton School District 27J
Brighton, CO
08.2008 - 07.2013
- Supported students with personalized accommodations, extra assistance and educational assessments.
- Collaborated with teacher to develop personalized and successful learning strategies.
- Escorted students to restroom cafeteria, outside to playground and on field trips.
- Managed class of special education students in absence of lead teacher.
- Instructed small groups of students in alphabet, shapes and color recognition.
- Advised instructor on student behavior or issues requiring immediate attention.
- Worked in tandem with teacher to develop customized classroom environment conducive to students' needs.
- Spoke with parents to discuss student progress and coordinate meetings.
- Provided supplemental supervision in classrooms, schoolyards and cafeterias.
Sales Associate
Kohls Department Store
Brighton, CO
10.2010 - 07.2011
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Increased purchase amounts by cross-selling with similar products.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
Barista
Target/Starbucks
Brighton, CO
07.2008 - 10.2010
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained calm demeanor during high-volume periods and special events.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Collected payments and provided accurate change.
- Created complex, hand-crafted beverages based upon customer preferences.
- Supported highest standards of conduct and service to support company reputation.
- Described menu items to customers and suggested products based on stated preferences.
- Received and accurately processed customer payments.
- Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
- Gave samples of popular coffee and tea blends to create sales opportunities.
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
Education
High School Diploma -
Brighton High School
Brighton, CO05.2007
Skills
- Observing and Monitoring Behavior
- Calm Under Pressure
- Problem-Solving
- Child Supervision
- Heavy Lifting
- Proficient With [Technology]
- People Skills
- Team Building
- Conflict Resolution
- Customer Service
- Credit Card Transactions
- Organization and Prioritization
- Product Upselling and Cross Selling
- Verbal and Written Communication
- Payment Processing
- Equipment and Store Cleaning
- Detail-Oriented
- Cash Handling
- Hospitality and Professionalism
- Cash Register Operation
- POS System Operation
- Team Player
- Speedy and Efficient
- Solid Problem Solver
- Active Listener
Timeline
Special Education Instructional Assistant
Poway Unified School District
08.2023 - Current
Character Coach
Poway Unified
10.2022 - 08.2023
Art Instructor
Brighton School District 27J
07.2016 - 03.2022
Preschool Assistant Teacher
Brighton School District 27J
08.2015 - 07.2016
Sales Associate
Kohls Department Store
10.2010 - 07.2011
Special Education Paraprofessional
Brighton School District 27J
08.2008 - 07.2013
Barista
Target/Starbucks
07.2008 - 10.2010
High School Diploma -
Brighton High School
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