Hannah McDow
Saginaw,MI
Summary
Retail professional prepared for a roll of a retails associate with extensive experience in overseeing cashier operations and ensuring top-notch customer service. Known for strong focus on team collaboration and achieving consistent results. Reliable, adaptable, and proficient in handling high-pressure situations.
Overview
8
8
years of professional experience
Work History
Autism Behavioral Therapist
Positive Behavior Supports Corp
11.2020 - 02.2024
- Contributed to the development of evidence-based interventions by keeping current on relevant research in the field of autism therapy.
- Coordinated care with other professionals involved in clients'' lives, such as speech therapists and occupational therapists, ensuring a comprehensive approach to treatment.
- Implemented prescribed behavioral skills training to reduce problem behavior.
- Conducted behavior reduction assessments and skills acquisition and develop client materials.
- Handled clients safely and appropriately to minimize risk of physical injury.
- Observed client behavior and collected, documented and summarized data to formulate treatment plans.
- Collaborated with treatment team and stakeholders to optimize client care by gathering information, tools and resources.
Medical Assistant
Integrated Kidney Survives LLC
10.2018 - 01.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Ensured patient safety and comfort during examinations efectively addressing concerns and answering questions.
- Supported and Manager in producing Telehealth for patients
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Nursing Assistant
St Marys Ascension
04.2017 - 10.2018
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Cashier Team Lead
Ulta
02.2016 - 04.2017
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated POS cash register and equipment to collect payments.
- Quickly and accurately counted drawers at start and end of each shift.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
Education
Associate Degree in Nursing - Nursing
Heritage High School
Saginaw, MI06-2030
Skills
- Collaborative teamwork
- Functional communication training
- Problem-solving skills
- Time management
- Multitasking Abilities
- Excellent communication
- Organizational skills
Timeline
Autism Behavioral Therapist
Positive Behavior Supports Corp
11.2020 - 02.2024
Medical Assistant
Integrated Kidney Survives LLC
10.2018 - 01.2020
Nursing Assistant
St Marys Ascension
04.2017 - 10.2018
Cashier Team Lead
Ulta
02.2016 - 04.2017
Associate Degree in Nursing - Nursing
Heritage High School
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