Hannah McGowan
Belle Plaine,Iowa
Summary
Current student looking to join the workforce to gain real-world experience. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow within the company. Dedicated worker with excellent communication, time management and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Daycare Floating Teacher
Kid's Corner Daycare
05.2024 - Current
- Led learning activities to boost emotional and social growth, helping students develop soft skills.
- Minimized spread of infectious diseases using proper cleaning and sanitation protocols.
- Communicated effectively by being friendly and nurturing and building bonds with children.
- Provided basic care for children by feeding, changing diapers and grooming.
- Adhered to state and federal standards governing daycare environment and curriculum.
- Monitored children's behavior closely and addressed any issues or concerns promptly.
- Encouraged creativity through art projects, music exploration, storytelling sessions, imaginative play scenarios.
- Recorded daily activities, progress and incidents for director and parent review.
Patient Registration Specialist
Mahaska Health
11.2022 - Current
- Greeted and directed patients and visitors presenting to patient access areas.
- Explained consent forms, patients' rights and other registration documents.
- Obtained insurance card copies and validated insurance information via insurance eligibility tool.
- Provided excellent customer service by addressing needs efficiently and professionally while maintaining patient privacy rights at all times.
- Handled confidential medical records according to HIPAA regulations and company policies.
- Maintained up-to-date knowledge of insurance plan requirements and changes that may impact patients’ coverage levels.
- Processed payments for co-payments, deductibles, or other out-of-pocket expenses as required by insurance plans.
Certified Nursing Assistant
Virginia Gay Hospital
07.2020 - Current
- Completed daily documentation and charts regarding patient care and input reports into practice databases.
- Followed HIPPA regulations to maintain confidentiality of sensitive medical and personal information.
- Delivered direct care to patients, assisting with bathing, feeding and grooming tasks.
- Stocked patient rooms and supply areas to meet patient care needs.
- Observed changes in patient status, responded and immediately communicated concerns to nursing staff.
- Cleaned and sanitized medical equipment and rooms.
- Assisted nurses and physicians in operation of medical equipment and provision of patient care.
- Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
Crew Member
A&W Restaurant
04.2019 - 07.2020
- Recommended menu items according to customer preferences and dietary restrictions.
- Organized and stored ingredients according to schematics and expiration dates.
- Counted money in cash drawers and calculated customer tips after shifts.
- Maintained knowledge of store menus to advertise promotions and limited-time offers.
- Addressed customer complaints by remaking dishes and administering refunds.
- Memorized food and drink recipes to prepare orders with speed and accuracy.
- Placed orders into POS systems, handled cash and credit transactions.
- Prepared and served cold drinks, hot entrees, and desserts for serving or takeout.
- Adhered to health code standards through cleaning and sanitizing work area, equipment, and utensils throughout the shift.
Education
Bachelor of Science (B.S.) - Nursing
William Penn University
Oskaloosa, IA05.2025
High School Diploma -
Vinton-Shellsburg High School
Vinton, IA05.2022
Skills
- Effective Communicator
- Leader
- Problem-Solver
- Digitally Proficient
- Creative
- Adaptable
- Effective Time Management
- Reliable
Certification
- Certified Nursing Assistant
- Basic Life Support
References
References available upon request.
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Daycare Floating Teacher
Kid's Corner Daycare
05.2024 - Current
Patient Registration Specialist
Mahaska Health
11.2022 - Current
Certified Nursing Assistant
Virginia Gay Hospital
07.2020 - Current
Crew Member
A&W Restaurant
04.2019 - 07.2020
Bachelor of Science (B.S.) - Nursing
William Penn University
High School Diploma -
Vinton-Shellsburg High School
- Certified Nursing Assistant
- Basic Life Support
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