Hannah McLamb
Healthcare Professional
Hope Mills
Summary
Dynamic Coordinator Support Associate with a proven track record of fostering team collaboration and driving results. Skilled in project management, medical documentation processes, and effective communication, with a strong ability to navigate complex challenges through innovative problem-solving. Recognized for adaptability, organization, and a proactive approach, consistently delivering high-quality outcomes while ensuring accuracy and efficiency in all tasks.
Overview
5
5
years of professional experience
Work History
Coordinator Support Associate
Birth Tissue Recovery
05.2024 - Current
- Assisted in setting up and maintaining sterile fields, ensuring strict adherence to aseptic techniques and safety protocols.
- Handled, rinsed, and packaged placentas, amniotic membranes, and umbilical cords with precision and care.
- Managed medical supply orders, tracked inventory levels, and maintained accurate documentation to support operational efficiency.
- Enhanced team productivity through consistent communication, progress updates, and fostering a collaborative work environment.
- Organized and maintained patient records in compliance with HIPAA regulations, ensuring confidentiality and accessibility.
Patient Transporter
Forsyth Medical Center
01.2022 - 05.2022
- Safely transported patients to testing, treatment units, operating rooms, and other areas using stretchers, wheelchairs, and moveable beds.
- Provided compassionate and professional support, warmly greeting patients and visitors to create a welcoming environment.
- Maintained strict confidentiality of patient information, ensuring compliance with HIPAA and hospital privacy protocols.
- Coordinated with CNAs, nurses, and physicians to ensure patient safety and stability during all transports.
- Assisted in monitoring patients’ physical condition during movement, promptly reporting any changes to medical staff.
Desk Attendant
WSSU Housing And Residence Life
08.2021 - 02.2022
- Answered and directed incoming calls, providing accurate information and resolving guest inquiries efficiently.
- Processed reservations, check-ins, and check-outs using internal property management software.
- Greeted visitors warmly upon arrival, ensuring a positive first impression and building guest rapport.
- Assisted guests with questions, requests, and concerns, enhancing overall customer satisfaction and retention.
- Maintained organized front desk operations, including record-keeping, scheduling, and communication with other departments.
Education
Bachelor of Science - Healthcare Management And Public Health
Winston Salem State University
Winston-Salem, NC05-2024
Skills
- problem solving and critical thinking
- Multitasking in fast-paced environments
- Strong organizational skills
- Effective communication with team and patients
- Attention to detail and accuracy
- Medical terminology proficiency
- EPIC Electronic Health Record (EHR) system
- Microsoft Office Suite (Word, Excel, Outlook,
PowerPoint)
- Recordkeeping and documentation management
- Data entry and administrative processing
Timeline
Coordinator Support Associate
Birth Tissue Recovery
05.2024 - Current
Patient Transporter
Forsyth Medical Center
01.2022 - 05.2022
Desk Attendant
WSSU Housing And Residence Life
08.2021 - 02.2022
Bachelor of Science - Healthcare Management And Public Health
Winston Salem State University