HANNAH Mcmickell
Kirbyville
Summary
Dynamic and results-driven professional with extensive experience in customer service at Kirbyville Citgo. Proven ability to enhance customer satisfaction through effective communication and conflict resolution. Skilled in cash handling and inventory management, consistently achieving operational efficiency while fostering a collaborative team environment. Committed to delivering excellence in every interaction.
Overview
21
21
years of professional experience
Work History
Cashier
Kirbyville Conoco
05.2006 - 11.2026
- Assisted customers with purchases and provided exceptional service to enhance shopping experience.
- Operated cash register efficiently, processing transactions accurately and quickly.
- Maintained cleanliness and organization of checkout area to ensure a welcoming environment.
- Collaborated with team members to restock merchandise and manage inventory levels effectively.
Home Health Caregiver
Private Caregiving
10.2025 - 11.2025
- Assisted customers with purchases and provided exceptional service to enhance shopping experience.
- Operated cash register efficiently, processing transactions accurately and quickly.
- Maintained cleanliness and organization of checkout area to ensure a welcoming environment.
- Collaborated with team members to restock merchandise and manage inventory levels effectively.
Deli Manager
Kirbyville Citgo
02.2021 - 11.2023
- Supervised daily operations to ensure optimal product quality and customer satisfaction.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Trained and mentored staff on food safety standards and customer service protocols.
- Implemented efficient workflow processes to enhance deli production efficiency.
Stocker
Dollar Tree
07.2021 - 11.2021
- Stocked shelves efficiently, ensuring product availability and organization.
- Assisted in inventory management, conducting regular stock checks to maintain accuracy.
- Operated equipment safely for product transport and display setup.
- Collaborated with team members to optimize store layout and customer flow.
Cashier
Brookshires Brothers
07.2006 - 11.2006
- Handled customer inquiries and resolved issues promptly to maintain satisfaction and loyalty.
- Learned store policies and procedures to assist in transaction processes and returns.
- Supported promotional activities by setting up displays and informing customers about sales events.
- Adapted to fast-paced environment, demonstrating flexibility during peak hours of operation.
Education
No Degree - Radiologic Technologies
Angelina College
Jasper, TXHigh School Diploma -
Kirbyville High School
Kirbyville, TX2007
Skills
- Customer service
- Customer assistance
- Patience and empathy
- Time management skills
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash handling and management
- Customer relations
- Cash register operation
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Cash management
- Cash register systems
- Payment processing
- Cash handling expertise
- Product restocking
- Conflict resolution
- Merchandise restocking
- Complex Problem-solving
- Issue resolution
- Refunds and exchanges
- Product knowledge
- Cash drawer balancing
- POS system operations
- Payment collection
- POS systems
- Staff training
- Refund handling
- Guest inquiries
- ID verification
- Attention to detail
- Inventory management
- Currency counting
- Inventory control
- Order packaging
- Decision making aptitude
- Sales expertise
- Daily reporting
- Drawer balancing
- Product recommendations
- Retail merchandising
- Order verification
- Point-of-sale system operation
- Purchase assistance
- Point of sale operation
- Loss prevention
- Fraud prevention awareness
- Records maintenance
- Point of sale proficiency
- Reports and documents
- Proficient in software
- Staff mentoring
- Loyalty program promotion
- Identification checks
- Expense tracking
- Report preparation
- Liquor regulations and compliance
- Sales techniques mastery
Timeline
Home Health Caregiver
Private Caregiving
10.2025 - 11.2025
Stocker
Dollar Tree
07.2021 - 11.2021
Deli Manager
Kirbyville Citgo
02.2021 - 11.2023
Cashier
Brookshires Brothers
07.2006 - 11.2006
Cashier
Kirbyville Conoco
05.2006 - 11.2026
No Degree - Radiologic Technologies
Angelina College
High School Diploma -
Kirbyville High School