Hannah Hammond
Dix,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Assistant Business Manager
Acosta, Inc
Dix, IL
06.2022 - Current
- Customer Forms - Contract generation via customer portals.
- Client Financial Tools - Creating customer events and maintenance as required.
- Trade Reconciliation - Responding to claims alerts, maintaining fund balances with clients' metrics.
- Order Alerts - Verifying accurate pricing and promotions on customer orders.
- Date Support - Submissions of price changes, item setup requests, and customer-facing information in customer portals.
- Additional Support - Support the promotional planning and execution process.
Administrative Assistant
Conagra Brands
Centralia, IL
10.2016 - 07.2020
- Promoted from Human Resources Coordinator to Administrative Assistant to Operations Support Specialist II and helped in nearly every department of a large food manufacturing plant.
- Provided administrative support for the plant manager.
- Maintained all files, schedules, etc.
- Composed correspondence between managers and outside vendors.
- Scheduled appointments.
- Directed phone calls.
- Managed incoming and outgoing mail.
- Generated and processed purchase orders.
- Maintained databases via Microsoft Office.
- Produced operations, safety, quality, and financial reports.
- Interviewed new candidates.
- Processed payroll, as needed.
- Lead new hire and monthly requirement training for every employee, including alchemy.
- Data entry, as needed.
- Planned employee engagement and company events.
- Performed Human Resources duties, when needed.
Scheduler
Heartland Women's Healthcare
Mount Vernon, IL
06.2014 - 12.2014
- Answered 100+ phone calls per day
- Maintained calendars and schedules for 50+ doctors in 23 offices.
- Assisted with patient requests and transferring calls, when needed.
Optician
Mount Vernon Eyecare
Mount Vernon, IL
05.2009 - 08.2011
- Billed insurance: Medicaid, Medicare, Eyemed.
- Answered phone calls.
- Maintained a busy patient schedule.
- Proficient in the Peachtree system.
- Customer service.
- Patient relations.
- Maintained patient records and data.
Education
Bachelor of Business Administration - Business Administration
Southern New Hampshire University
New Hampshire10.2020
Certificate - Dental assisting
Kaskaskia College
Centralia, IL01.2014
High school diploma - General Studies
Woodlawn High School
Woodlawn, IL05.2007
Skills
- Excellent interpersonal skills
- Optical experience
- Medical office experience
- Medical billing
- Medical terminology
- Administrative experience
- Dental assisting
- Medical receptionist
- Dental office experience
- Microsoft Excel
- Human resources
- Payroll
- Staff Training
- Contract Management
- Financial Administration
- Client Relationship Management
Certification
- Certified Nursing Assistant (CNA), 05/01/07, 05/01/08
- CPR/AED, 09/01/14, 09/01/16
- Certified Dental Assistant, 2014, 2015
Assessments
- Protecting patient privacy, 09/01/21, Highly Proficient, Understanding privacy rules and regulations associated with patient records
- Medical terminology, 09/01/21, Proficient, Understanding and using medical terminology
Personal Information
- Title: Experienced administrative professional
- Work Permit: Authorized to work in the US for any employer
Awards
Academic Excellence Award, 08/01/14, Award for maintaining a 4.0 GPA throughout the entire school year.
References
References available upon request.
Timeline
Assistant Business Manager
Acosta, Inc
06.2022 - Current
Administrative Assistant
Conagra Brands
10.2016 - 07.2020
Scheduler
Heartland Women's Healthcare
06.2014 - 12.2014
Optician
Mount Vernon Eyecare
05.2009 - 08.2011
Bachelor of Business Administration - Business Administration
Southern New Hampshire University
Certificate - Dental assisting
Kaskaskia College
High school diploma - General Studies
Woodlawn High School
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