I'm a friendly, caring person who takes pride in my work. I approach tasks with thought and precision, whether it's making Blizzards or selling someone their most personal items. Though I have been in management most of my career I can easily assume whatever role I am given. I appreciate you taking the time to interview me and I look forward to becoming a part of your team!
Overview
11
11
years of professional experience
Work History
Delivery Driver
Uber Eats
04.2024 - Current
Picking up the correct order, ensuring everything is present,
Delivering it to the customer, per their instructions
Adhering to traffic laws for safe travel
1st Assistant
Lion's Den Adult Superstore
08.2016 - 02.2024
Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
Stacking and organizing our daily shipments of stock to minimize the space it took up and make it easier to receive and price quickly.
Interviewed potential candidates for the stores within our region, and would pass along qualified applicants to our district manager for a second interview.
Trained new associates on proper procedures.
Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased new or popular products effectively.
Improved customer satisfaction through proactive engagement, attentive service, and a friendly attitude.
Managed inventory control, including taking theft items out of the system to reflect accurate inventory numbers, and also placing special orders for customers through our Buyers.
Offered hands-on assistance to customers, assessing needs, and helping them find the best item for them.
Increased sales by implementing effective merchandising strategies and optimized store layouts.
ID-ing anyone who appears 30 years old or younger before entry to the store per policy and law.
Emailing sales reports daily and gathering petty cash checks, mileage requests, and daily sales paperwork to be physically mailed to our corporate office every month.
On rare occasions I would deal with recalls and be in charge of removing the items from the floor and disposing of them/mailing them back per vendor instructions.
Receiving orders into the system and initiating a credit or debit if the order didn't match the total. (Usually just off by a few cents)
Shift Leader
Dairy Queen Grill & Chill
04.2014 - 10.2016
Trained new employees and delegated daily tasks and responsibilities.
Paying attention to our labor budget, sending people home if business was too slow or giving people longer/extra breaks.
Help in every position as needed to ensure quick and accurate service to our customers.
Maintained a clean and safe work environment while ensuring all employees followed safety guidelines and protocols.
Performed monthly inventory checks to track waste and on hand products
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Performing morning bank runs to make deposits and ensure we had proper bills and change in our drawers for the day
Filling out order sheets for cakes, and making them myself if our cake maker wasn't scheduled to work again before the due date