Summary
Overview
Work History
Education
Skills
Timeline
Barista

Hannah Meierhenry-Intemann

Colorado Springs,CO

Summary

Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

3
3
years of professional experience

Work History

Barista

7Brew
12.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Sales Representative

Tan Your Hide
07.2023 - 09.2024
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Prioritized helping customers over completing other routine tasks in store.
  • Conducted product demonstrations to educate customers on features, benefits and competitive advantages.

Sales Associate

Hollister.Co
10.2022 - 12.2023
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Solved customer challenges by offering relevant products and services.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Front Desk Receptionist

Urban Air Trampoline And Adventure Park
02.2023 - 11.2023
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Completed all tasks in compliance with company policies and procedures.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Trained new team members on company procedures, customer service and issue resolution.

Education

High School Diploma -

Patriot High School
Colorado Springs, CO
05.2023

Skills

  • Sales Development
  • Basic Mathematics
  • Product and Service Sales
  • Cash Handling
  • Product and service knowledge
  • Retail Merchandising
  • Service Contracts
  • POS Software
  • Customer Relationship Building
  • Product Promotions
  • Sales Presentations
  • Store Opening and Closing

Timeline

Barista

7Brew
12.2024 - Current

Sales Representative

Tan Your Hide
07.2023 - 09.2024

Front Desk Receptionist

Urban Air Trampoline And Adventure Park
02.2023 - 11.2023

Sales Associate

Hollister.Co
10.2022 - 12.2023

High School Diploma -

Patriot High School

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