Hannah Mello
West Burlington,IA
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
9
9
years of professional experience
Work History
Coach, Substitute
Independent School District of West Burlington
08.2023 - Current
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
- Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.
- Managed practice schedules, ensuring efficient use of time and resources for optimal results.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Implemented differentiated instruction techniques to accommodate diverse learning styles and abilities.
- Maintained accurate records of attendance, grades, and other essential documentation for each assignment completed.
- Managed classroom behavior effectively to maintain an optimal learning atmosphere for all students.
- Upheld classroom routines to support student environments and maintain consistent schedules.
Owner/Operator
C and K Designs LLC
01.2021 - Current
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
- Assessed, optimized and elevated operations to target current and expected demands.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Developed business and marketing plans and prepared monthly financial reports.
- Hired and mentored core start-up team, working to outline initial company policies and procedures.
- Identified client business and operational needs and introduced services to provide solutions.
- Set pricing structures according to market analytics and emerging trends.
- Designed new products for C&K exclusive lines
Operations Manager
JBM Underground
12.2017 - 01.2021
- Established work priorities to meet contractual obligations for schedule and installations.
- Oversaw engineering team of 12 crews focused on continuous improvement processes.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Defined business requirements, data models and transformation logic and report structures to enhance organizational efficiencies.
- Managed pre-inspections, site supervision, site measurements, scheduling and equipment management.
- Defined project roadmap to solidify project objectives and milestones.
- Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
- Assisted in refining procedures, defining best practices and correcting reported audit issues.
Drop Bury Specialist
Accelerated communications and construction
07.2016 - 04.2017
- Completed daily tasks of getting proper permits for job sites that required digging under roads
- Completed 811 burial marking requests for all jobs
- Answered customer service calls relating to jobs in crew members queue
- Responded affectively to emails from contract holders with telecommunication companies
- Entered jobs into the queue and routed crew members to said jobs
- Closed out jobs with proper coding at the completion of each day
- Coded billed jobs and sent to comp troller
Education
Bachelor of Arts - Psychology
Capella University
Minneapolis, MNAssociate of Arts - Liberal Arts And General Studies
Southeaster Community College
05.2012
Skills
- Labor relations
- Marketing tactics
- KPI management
- Merchandising
- Key partnership cultivation
- Contract negotiation expertise
- Strategic planning
- Design coordination
- Hiring and staffing
- Customer relations
- Sales leadership
- Data entry
- Medical terminology
- Communication
- Skilled in Microsoft Office Suite
- Effective Time Management
- Conflict Management
- Strategic Decision-Making
Timeline
Coach, Substitute
Independent School District of West Burlington
08.2023 - Current
Owner/Operator
C and K Designs LLC
01.2021 - Current
Operations Manager
JBM Underground
12.2017 - 01.2021
Drop Bury Specialist
Accelerated communications and construction
07.2016 - 04.2017
Bachelor of Arts - Psychology
Capella University
Associate of Arts - Liberal Arts And General Studies
Southeaster Community College
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