Hannah Mesa
Bonner Springs,KS
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
25
25
years of professional experience
Work History
Warehouse and Receiving Associate
DECA Commissary
Fort Leavenworth, KS
08.2020 - Current
- Oversaw the receipt and organization of product deliveries from outside vendors.
- Inspected goods for damages or defects, reported issues to supervisor and resolved discrepancies with suppliers.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
Senior Customer Service Representative
Cable ONE
Globe, AZ
08.2006 - 07.2014
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Reached out to customers after completed sales to suggest additional service or product purchases.
- Prepared and sold broad range of customized merchandise to individuals and commercial accounts.
Office Manager
Dr. Melissa Kyrimis, OBGYN, LLC
Globe, AZ
08.2003 - 09.2006
- Developed and implemented office policies and procedures.
- Supervised staff members, organized schedules and delegated tasks.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Reviewed completed work to verify consistency, quality and conformance.
Funeral Director's Assistant
Miles Damron Funeral Home
Globe, AZ
03.1999 - 07.2003
- Greeted visitors, answered questions, and provided directions as needed.
- Assisted Funeral Director with pre-arrangement counseling and paperwork.
- Organized services for families from start to finish to provide an honorable and personalized atmosphere their loved one
- Collected and documented essential information pertaining to deceased individuals, ensuring the provision of crucial data to morning families and healthcare practitioners.
Education
Some College (No Degree) -
Barton County Community College,
Great Bend, KSSkills
- Retail sales customer service
- Effective Communication
- Attention to Detail
- Interpersonal Skills
- Teamwork and Cooperation
Timeline
Warehouse and Receiving Associate
DECA Commissary
08.2020 - Current
Senior Customer Service Representative
Cable ONE
08.2006 - 07.2014
Office Manager
Dr. Melissa Kyrimis, OBGYN, LLC
08.2003 - 09.2006
Funeral Director's Assistant
Miles Damron Funeral Home
03.1999 - 07.2003
Some College (No Degree) -
Barton County Community College,
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