Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hannah Millan

Lakeland,USA

Summary

Compassionate and caring student seeking flexible, part-time employment while pursuing a degree in the medical field. Strong background in childcare and customer service, with the ability to foster a nurturing and stimulating learning environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Nanny/Babysitter

Carilly
Lakeland, US
08.2024 - Current
  • Provided attentive and nurturing care for children, ensuring their safety and well-being at all times
  • Created a stimulating and educational environment by planning age-appropriate activities, including arts and crafts, games, and outings
  • Established open communication with parents to discuss daily routines, behavioral concerns, and developmental milestones
  • Maintained a clean and organized living space for the children by tidying up toys, preparing meals/snacks, and completing light housekeeping tasks
  • Assisted with homework assignments and provided tutoring support in various subjects as needed
  • Built strong relationships with children through active listening, empathy, patience, and understanding of their individual needs/personalities

Cashier

Jason's deli
Lakeland, US
02.2023 - 11.2024
  • Processed customer transactions accurately and efficiently, handling cash, credit cards, and mobile payments
  • Maintained a clean and organized cashier station, guaranteeing all supplies were stocked and readily available
  • Provided exceptional customer service by greeting customers with a friendly demeanor and addressing any inquiries or concerns
  • Collaborated with kitchen staff to ensure accurate order preparation and timely delivery to customers
  • Assisted in training new cashiers on proper transaction procedures and customer service protocols
  • Resolved customer complaints or issues promptly and effectively, striving for complete satisfaction
  • Contributed to team efforts by assisting with various tasks such as cleaning tables, restocking supplies, or taking phone orders during busy periods
  • Maintained knowledge of menu items, daily specials, promotions, and restaurant policies to provide accurate information to customers

Sales Associate

Marshalls
Clearwater, US
07.2021 - 12.2022
  • Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
  • Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales
  • Maintained a clean and organized work environment to enhance the shopping experience for customers
  • Effectively communicated promotions, discounts, and special offers to customers at the point of sale
  • Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods

Education

Currently pursuing associate's degree - Medicine

Hillsborough Community College
Tampa, FL

Skills

  • Childcare and nannying
  • Tutoring and educational support
  • Microsoft Office proficiency
  • Organizational and time management skills
  • Customer service excellence
  • Leadership skills
  • Phone etiquette and communication
  • Point of sale systems and cashiering
  • Retail sales, negotiation, and upselling
  • Animal care and pet sitting

Certification

  • CPR, current
  • First aid certification, 08/01/24
  • Food Handler Certification
  • Driver's License

Timeline

Nanny/Babysitter

Carilly
08.2024 - Current

Cashier

Jason's deli
02.2023 - 11.2024

Sales Associate

Marshalls
07.2021 - 12.2022

Currently pursuing associate's degree - Medicine

Hillsborough Community College

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