Summary
Overview
Work History
Education
Skills
Timeline

Hannah Miller

Whitsett,North Carolina

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I have the very own coffee bar in the room, so I have the very own coffee bar in the room, so I myself have the very own coffee bar in the room, so I'm always trying new coffee out. Really good with people and interacting with people

Overview

3
3
years of professional experience

Work History

Sales Associate

Kohl's
10.2022 - 01.2023
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Assisted customers with product returns, exchanges and refunds to increase satisfaction and trust.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Utilized customer feedback to improve services and apply best practices.
  • Communication with customers professionally and proactively to provide product information and advice.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Addressed customer needs and made product recommendations to increase sales.
  • Processed refunds and exchanges in accordance with company policy.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Performed cash, card and check transactions to complete customer purchases.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • I was also managed to get five credit applications

Babysitter

Ashley Amos
01.2017 - 03.2020
  • Organized activities that enhanced children's physical, emotional and social well-being.
  • Administered medications, following strict instructions from parents and medical labels.
  • Supervised children engaged in physical activity, learning and social skills with peers.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Encouraged children to be understanding and patient with others.
  • Monitored children's play activities to verify safety.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Taught children basic life skills, manners and personal hygiene.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Helped children complete homework assignments and school projects.
  • Stayed current on toy and child-related recalls and safety warnings.
  • Assisted children with homework assignments and special projects across different subjects.
  • Played games, worked on puzzles, and read books to young children.
  • Guided school homework and read bedtime stories to support development.
  • Closely monitored children's play activities to verify safety.
  • All around I just tried to make sure they were happy,healthy and well taken care of

Education

No Degree -

Alamance Christian School, Graham, NC
06.2022

Skills

  • Coffee Machinery
  • Cash Register Operation
  • Excellent Memory
  • Adaptive and Creative
  • Counter Restocking
  • Team Leadership
  • Customer Needs Assessments
  • Organization
  • Customer Interaction
  • Station Preparation
  • Special Assignments
  • Individualized Instruction
  • Customer Preference
  • Cash Control
  • Creative Arts

Timeline

Sales Associate - Kohl's
10.2022 - 01.2023
Babysitter - Ashley Amos
01.2017 - 03.2020
Alamance Christian School - No Degree,

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Hannah Miller