Hannah Miller
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
4
4
years of professional experience
Work History
Cashier/Kitchen Staff Member
Urban Market Neenah
04.2024 - 12.2024
- Performed other duties as assigned by management.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Customer Service/Head Hostess
Cannovas Pizzeria
08.2022 - 12.2024
- Communicated with servers about new tables, changes in food availability and customer comments.
- Anticipated potential problems and took appropriate action to prevent them from occurring.
- Took reservations from patrons by phone or online.
Server/bartender
Chophouse at Nocatee
09.2025 - Current
- Assisted servers in delivering food and beverages to enhance guest satisfaction.
- Maintained cleanliness and organization of dining areas to ensure a welcoming environment.
- Collaborated with kitchen staff to streamline order delivery processes for efficiency.
- Supported inventory management by restocking supplies and monitoring usage levels.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Answered customers' questions, recommended items, and recorded order information.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Server Assistant/food Runner
Chophouse Thirteen
01.2025 - 09.2025
- Assisted servers with timely delivery of food and beverages to enhance customer satisfaction.
- Maintained cleanliness and organization of dining areas, ensuring compliance with health standards.
- Supported inventory management by restocking supplies and monitoring stock levels during service hours.
- Collaborated with kitchen staff to streamline order fulfillment, improving overall efficiency during peak times.
- Trained new team members on service protocols and restaurant policies to foster a cohesive work environment.
- Implemented process improvements for table turnover, optimizing seating arrangements for increased capacity.
- Assisted in special event setups, coordinating with management to deliver exceptional service for large parties.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
Education
High School Diploma -
Florida Virtual School
05-2026
Skills
- Customer service
- Reliability and punctuality
- Product restocking
- Returns processing
- Multitasking and organization
Timeline
Server/bartender
Chophouse at Nocatee
09.2025 - Current
Server Assistant/food Runner
Chophouse Thirteen
01.2025 - 09.2025
Cashier/Kitchen Staff Member
Urban Market Neenah
04.2024 - 12.2024
Customer Service/Head Hostess
Cannovas Pizzeria
08.2022 - 12.2024
High School Diploma -
Florida Virtual School