Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Hannah millican

Meriden,CT

Summary

Compassionate and dedicated CNA with experience at Gaylord Specialty Healthcare, skilled in vital signs monitoring and patient care. Enhanced patient satisfaction through attentive service and effective communication. Proven ability to manage multiple priorities while promoting independence and dignity, ensuring a safe and comfortable environment for all patients.

Overview

8
8
years of professional experience
1
1
Certification

Work History

CNA

Gaylord Specialty Healthcare
03.2024 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.

Server

Maloney's Grill
06.2022 - 04.2024
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Service Advisor

Quality Subaru
02.2022 - 11.2023
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
  • Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
  • Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
  • Achieved high customer ratings by consistently exceeding expectations in all aspects of service advising.

Server

Sliders Bar and Grill
03.2017 - 04.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

High School Diploma -

Mark T Sheehan
Wallingford, CT
06-2018

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Basic life support
  • Infection control practices
  • Toileting assistance

Certification

  • CNA - Certified Nurse Assistant

Timeline

CNA

Gaylord Specialty Healthcare
03.2024 - Current

Server

Maloney's Grill
06.2022 - 04.2024

Service Advisor

Quality Subaru
02.2022 - 11.2023

Server

Sliders Bar and Grill
03.2017 - 04.2021

High School Diploma -

Mark T Sheehan

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Hannah millican