Hannah Millix
Englewood,OH
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
7
7
years of professional experience
1
1
Certification
Work History
GBR Team Leader
Meijer
01.2020 - Current
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
Waitress
Ray's Wine And Spirits
05.2017 - 01.2020
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
Education
Bachelor of Arts - History
Wright State University
Dayton, OH05.2026
Associate of Arts - History
Sinclair Community College
Dayton, OH05.2024
High School Diploma -
Northmont High School
Clayton, OH05.2013
Skills
- Quality Improvement
- Complaint Resolution
- Work Planning
- Documentation and Reporting
- Shift Scheduling
- Employee Evaluation
- Giving Constructive Feedback
- Overseeing Daily Activities
- Teamwork and Collaboration
- Attention to Detail
- Complex Problem-Solving
- Team Supervision
- Overtime Management
Accomplishments
- Supervised team of 20 staff members.
- Collaborated with team of 12 in the development of the Meijer Safety Committee as elected Chairman.
Certification
- Safemark Food Protection Manager Certification - 2022
Timeline
GBR Team Leader
Meijer
01.2020 - Current
Waitress
Ray's Wine And Spirits
05.2017 - 01.2020
Bachelor of Arts - History
Wright State University
Associate of Arts - History
Sinclair Community College
High School Diploma -
Northmont High School
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