Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Hannah Mitchell

Fort Worth,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised or supervised and quickly mastering new skills.

Overview

9
9
years of professional experience

Work History

Restaurant Busser/Waitress

Taqueria Hernandez
Altus , OK
01.2023 - Current
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Provided assistance to other employees when needed during peak business hours.

In-Store Shopper

Central Market HEB
Fort Worth, TX
01.2024 - 07.2024
  • Assisted customers in selecting desired merchandise and provided product knowledge.
  • Ensured compliance with safety protocols while handling large volumes of merchandise.
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
  • Assisted teammates with daily tasks during peak periods.

RBT Trainee

Behavioral Innovations
Fort Worth, TX
10.2023 - 12.2023
  • Monitored and documented client progress using data collection systems such as ABC charts, frequency counts, and latency measures.
  • Participated in team meetings to discuss client progress and plan further interventions when necessary.
  • Adapted treatment plans according to the changing needs of each individual client.
  • Developed creative activities that engage clients while teaching them new skills or reinforcing existing ones.
  • Utilized a variety of positive reinforcement techniques such as praise, rewards, tangible items, activity privileges, to reinforce appropriate behavior.
  • Observed clients throughout sessions to identify potential triggers of problem behaviors or areas needing improvement.

Brain-Body Performance Coah

Brain Balance Achievement Centers
Mansfield, TX
10.2023 - 10.2023
  • Organized team building activities to promote collaboration among staff members.
  • Provided guidance on how individuals can utilize technology tools effectively within their roles.
  • Identified potential challenges that may arise during the execution of projects.
  • Assessed client needs, identified areas of improvement, and created action plans.
  • Conducted individual coaching sessions with clients to improve job performance.
  • Evaluated current processes and procedures in order to recommend changes or improvements.
  • Developed and implemented performance improvement plans for clients.

AVID Tutor

Lubbock ISD
Lubbock , TX
03.2022 - 08.2022
  • Assisted AVID students with their academic and organizational skills to ensure success in college-level courses.
  • Provided tutoring services for AVID students in Math, English, Science and Social Studies courses.
  • Monitored student progress and provided feedback on areas of improvement.
  • Fostered an environment where all opinions were respected while encouraging collaboration between classmates within an inclusive learning atmosphere.
  • Mentored individual AVID students by providing guidance on personal issues such as time management, goal setting and self-confidence building.

Cashier

Central Market
Southlake, Texas
05.2019 - 08.2020
  • Restocked and organized merchandise in front lanes.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Performed cash, card and check transactions to complete customer purchases.

Cashier

Chick-fil-A
Euless, Texas
08.2015 - 05.2019
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Education

Bachelor of Arts - Psychology

Texas Tech University
Lubbock, TX
12.2022

High School Diploma -

Colleigate Academy
Hurst, TX
05.2019

Skills

  • Customer service
  • Point of Sale Knowledge
  • Written and verbal communication
  • Time management skills
  • Coaching and mentoring
  • Organization and Planning Skills
  • Enrichment Programs
  • Encouraging and Motivating Students
  • Data collection and analysis
  • Performance Improvements

Additional Information

  • Participated in community student organization at Texas Tech University called The Masked Bakers, where an organization mixes the hobbies of baking with the importance of caring for individuals living in poverty.
  • Member of Alpha Delta Pi from August 2019-July 2022
  • Elected to Academic Specialist for Alpha Delta Pi in 2019-2020
  • Volunteered with Alpha Delta Pi in various events, such as, host tutoring sessions, assisted on baking/cooking for families in the Ronald Mcdonald House Charities, creating and reading stories to elementary school children within the school district of Lubbock ISD.
  • Volunteered at local animal shelters with Alpha Delta Pi in order for all animal to receive loving and welcoming homes.
  • Helped assist the Ronald McDonald House Charities in the local county fair by cooking goods to the locals and receiving money that's benefiting the charity by collecting a certain amount of money for their fundraiser.
  • Volunteered with Alpha Delta Pi by assisting in a fundraiser for the Ronald Mcdonald House Charities called Kicking it with Alpha Delta Pi by collecting money from various groups and organizations at Texas Tech University and them receiving a enjoyable game of kickball against other groups of organizations.

Timeline

In-Store Shopper

Central Market HEB
01.2024 - 07.2024

RBT Trainee

Behavioral Innovations
10.2023 - 12.2023

Brain-Body Performance Coah

Brain Balance Achievement Centers
10.2023 - 10.2023

Restaurant Busser/Waitress

Taqueria Hernandez
01.2023 - Current

AVID Tutor

Lubbock ISD
03.2022 - 08.2022

Cashier

Central Market
05.2019 - 08.2020

Cashier

Chick-fil-A
08.2015 - 05.2019

Bachelor of Arts - Psychology

Texas Tech University

High School Diploma -

Colleigate Academy

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Hannah Mitchell