Hannah Mitchell
Albany,OR
Summary
Skilled at building and deploying strategic and tactical approaches in local and regional marketing. Capable of representing an organization, improving visibility and networking effectively at conferences, hospital groups and media events.
Overview
16
16
years of professional experience
Work History
Marketing Coordinator/Resident Advisor
Mennonite Village Senior Living
12.2021 - Current
- Developed and executed marketing campaigns targeting senior living community engagement.
- Coordinated community tours to prospective residents and provided assistance through the move in sales process.
- Converted new leads and waitlist members to sales to maintain occupancy across campus.
- Acted as a liaison for new residents and the community through the sales process.
- Coordinated communication strategies across digital and print platforms to enhance resident outreach.
- Collaborated with cross-functional teams to create promotional materials aligning with brand standards.
- Organized community events aimed at fostering relationships between residents and prospective clients.
- Managed CRM database to maximize customer outreach efforts and strengthen client relationships.
- Conducted market research to identify industry trends and generate actionable insights for strategic planning purposes.
- Planned and executed internal and external marketing events.
Director of Community Relations
Avalon Healthcare Group
08.2019 - 12.2021
- Increased census and supported business goals by developing public relations strategies and campaigns
- Provided same day on site evaluations to determine best course of action
- Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications
- Worked with local hospital groups to resolve transitions of care problems, improve operations and provide exceptional customer service
- Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
- Participated in quarterly meetings with down stream partners and managed cares to better serve patients and community partners
Admissions Coordinator
Avalon Healthcare Group
02.2017 - 08.2019
- Completed preliminary paperwork for incoming and outgoing patients
- Reviewed over 100 referrals per month
- Confirmed all insurance benefits met standards of admissions as dictated by policy
- Worked with hospitals and facilities to outline discharge plans
- Reviewed patient assessments, charts and medical opinions to determine best courses of action
- Communicated with family, pharmacies, hospice care, discharge planners and other professionals to complete seamless transitions
- Participated in improvement planning to optimize services and improve future care
- Communicated effectively with staff, patients and insurance companies by email and telephone
- Utilized EPIC to manage and confirm patient data, such as insurance, demographic and medical history information
File Clerk
Lane Gastroenterology & Associates
06.2009 - 08.2011
- Organized patient files and streamlined operations to improve efficiency
- Completed skilled administrative work to support all office staff and operational requirements
- Located, checked in and pulled medical records for patient appointments and incomplete charts
- Organized paperwork such as charts and reports for office and patient needs
- Carried out front office duties utilizing data entry skills in framework of medical database
- Successfully scheduled patient appointments and placed reminder calls to ensure exceptional customer experience
Education
Bachelor of Science - Public Health
Oregon State University
Corvallis, OR06.2016
High School Diploma -
Thurston High School
Springfield, OR06.2012
Skills
- Strategy development
- Administrative support
- Customer Service
- Strategic Planning
- Data Analysis
- Transition of care understanding
- Market Analysis
- Relationship Building
- Excellent people skills
- Communication skills
- Sales tracking
Timeline
Marketing Coordinator/Resident Advisor
Mennonite Village Senior Living
12.2021 - Current
Director of Community Relations
Avalon Healthcare Group
08.2019 - 12.2021
Admissions Coordinator
Avalon Healthcare Group
02.2017 - 08.2019
File Clerk
Lane Gastroenterology & Associates
06.2009 - 08.2011
Bachelor of Science - Public Health
Oregon State University
High School Diploma -
Thurston High School
Similar Profiles
Shelley TipswordShelley Tipsword
Activities Coordinator at Mennonite Village Senior LivingActivities Coordinator at Mennonite Village Senior Living
Sandra PaceSandra Pace
Executive Director/Business Office Manager at Vitality Living Village/Radiance Senior LivingExecutive Director/Business Office Manager at Vitality Living Village/Radiance Senior Living
CAROLINA CASTELLOCAROLINA CASTELLO
LVN Charge Nurse at Belmont Village Senior LivingLVN Charge Nurse at Belmont Village Senior Living
Debra A. PuernerDebra A. Puerner
Hospice Nurse Practitioner, APRN at Samaritan Evergreen HospiceHospice Nurse Practitioner, APRN at Samaritan Evergreen Hospice
Brody SimBrody Sim
Automotive Technician at Roberson MotorsAutomotive Technician at Roberson Motors