Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Hannah Moore

Summary

Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Commercial Recruiter

Kelly Services
05.2022 - Current
  • Reviewed and composed recruitment-related documents such as job descriptions, interview questions, talent resumes, and licensure.
  • Created and advertised job opportunities on social media platforms and job boards.
  • Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
  • Assisted with onboarding and orientation of new hires to expedite acclimatization process.
  • Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
  • Emphasized job benefits and perks to applicants to improve organization's attractiveness.
  • Consulted businesses on successful recruiting and retention practices to help minimize turnover.


Medical Office Specialist & Medical Assistant

HCA Midwest Health-Physician Services Group
11.2019 - 05.2022
  • Performed medical records management, including filing, organizing and scanning documents.
  • Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations by collecting vital signs.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.

Lead Medical Office Specialist

United Medical Group
05.2019 - 11.2019
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Performed invoice processing by collecting payments from patients, updating account information, preparing daily reports of insurance eligibility, and balancing daily invoices with 100% accuracy
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Assisted in training new administrative employees.

Server

Danny's Bar and Grill
05.2014 - 03.2020
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Remained in the top 10% of servers on staff for upselling drinks and dessert items
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education

Bachelor of Science in Athletic Training -

Sterling College
Sterling, KS
05.2019

Associate of Science -

Kansas City, Kansas Community College
05.2016

Skills

  • Recruitment
  • Process Improvement
  • Talent Management
  • Performance Evaluation
  • Pre-Employment Screening
  • Administrative Support
  • Lead Generation and Prospecting
  • Employment Verification
  • Applicant Tracking Systems
  • Patient Scheduling
  • Medical Terminology
  • Data Entry

References

  • Ashley Riggs, Practice Manager at HCA Physician Services Group, Ashley.Riggs@HCAhealthcare.com, (816) 519-5966
  • Phaedra Dowell, MD, Board Certified Neurologist for the Veterans Administration, Phaedra.Dowell@VA.gov, (913) 980-2880
  • David Clark, MD, Board Certified Neurologist for HCA Physician Services Group, David.Clark2@HCAhealthcare.com, 913-305-9382
  • Erin Laudermilk PhD, LAT, ATC, Associate Vice President for Academic Affairs, ELaudermilk@sterling.edu, (620) 278-4340

Certification

  • CMA - Certified Medical Assistant
  • BLS- Basic Life Support Provider

Timeline

Commercial Recruiter

Kelly Services
05.2022 - Current

Medical Office Specialist & Medical Assistant

HCA Midwest Health-Physician Services Group
11.2019 - 05.2022

Lead Medical Office Specialist

United Medical Group
05.2019 - 11.2019

Server

Danny's Bar and Grill
05.2014 - 03.2020

Bachelor of Science in Athletic Training -

Sterling College

Associate of Science -

Kansas City, Kansas Community College

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Hannah Moore