Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Hannah Moore

Anderson,AK

Summary

Highly skilled in customer service, with valuable experience as a waitress, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences, and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for service excellence. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

Overview

4
4
years of professional experience

Work History

Restaurant Waiter

Cracker Barrell Old Country Store
Anderson, South Carolina
05.2023 - Current
  • Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
  • Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
  • Provided exceptional service to high volume of daily customers.
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Greeted customers, answered questions and recommended specials to increase profits.

Movie Theater Worker

Amstar 14
Anderson, South Carolina
09.2021 - 05.2024
  • Handled cash register transactions accurately while providing friendly service at the concession stand or box office.
  • Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
  • Provided assistance to guests with special needs and helped with seat accommodations.
  • Assisted in maintaining a clean and safe theater environment, promoting positive guest interactions.
  • Checked IDs for age-restricted shows in compliance with regulations.
  • Stocked and organized concession supplies to provide customers with food and beverage options.
  • Welcomed guests to the theater with a friendly demeanor and smile and directed them to screening rooms.
  • Provided exceptional customer service to promote a positive movie-going experience.
  • Worked with other staff members for smooth theater operations.
  • Maintained safe and clean atmosphere, contacting appropriate staff to handle spills or incidents.

Education

High School Diploma -

Tri-County Technical College
Pendleton, SC
06.2023

Some College (No Degree) - Finance

Clemson University
Clemson, SC

Skills

  • Excellent customer service
  • Strong Work Ethic
  • Cash handling proficiency
  • Cleanliness Maintenance
  • Concession Management
  • Patience and Empathy
  • Food safety knowledge
  • Team Collaboration
  • Cash Register Operation
  • Customer service
  • Order management
  • Point of sale
  • Task prioritization
  • Upselling techniques

Affiliations

  • Treasurer in High Schools National Honors Society
  • Played lacrosse and volleyball
  • Volunteered at PAWS and Habitat for Humanity

Accomplishments

  • Graduated with Honors from High School
  • Dean's list last year

Timeline

Restaurant Waiter

Cracker Barrell Old Country Store
05.2023 - Current

Movie Theater Worker

Amstar 14
09.2021 - 05.2024

High School Diploma -

Tri-County Technical College

Some College (No Degree) - Finance

Clemson University

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Hannah Moore