Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Hannah Moore

Nursing
Glen Allen,VA
Hannah Moore

Summary

Dedicated CNA with experience at Westport Rehabilitation and Nursing Center, skilled in compassionate communication and vital signs monitoring. Enhanced patient satisfaction through attentive care and effective emotional support, while implementing fall prevention measures. Committed to promoting independence and dignity, ensuring a positive healing environment for all residents.

Overview

21
years of professional experience
1
Certificate

Work History

Commonwealth Senior Living

CNA
08.2025 - Current

Job overview

Enhanced efficiency in task completion.

  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.

Westport Rehabilitation and Nursing Center

CNA
10.2021 - 08.2025

Job overview

  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Reduced patient stress levels through effective communication and active listening skills.

Comcast

Customer Service Representative
06.2015 - 10.2018

Job overview

  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.

Lynmoore Assisted Living

PCA
08.2008 - 03.2012

Job overview

  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.

Henrico Doctors Hospital

Housekeeping Room Attendant
02.2005 - 06.2008

Job overview

  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
  • Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.

Education

Adequate Heartbeats Medical
4206 Chamberlayne Ave

No Degree from Medication Aid

University Overview

Christian Foundation High School
West Africa Liberia

High School Diploma from English
03.1995

University Overview

Skills

Compassionate communication

Certification

Medication Aid

Timeline

CNA
Commonwealth Senior Living
08.2025 - Current

Medication Aid

07-2025
CNA
Westport Rehabilitation and Nursing Center
10.2021 - 08.2025
Customer Service Representative
Comcast
06.2015 - 10.2018
PCA
Lynmoore Assisted Living
08.2008 - 03.2012
Housekeeping Room Attendant
Henrico Doctors Hospital
02.2005 - 06.2008
Adequate Heartbeats Medical
No Degree from Medication Aid
Christian Foundation High School
High School Diploma from English
Hannah MooreNursing
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