Hannah Moreaux
Bellingham,WA
Summary
Detail-oriented medical laboratory technician with four years of experience in complex laboratory testing, transfusion services, quality control, and equipment maintenance. Knowledgeable laboratory professional with excellent communication and problem-solving skills dedicated to delivering high-quality patient care. Adaptable and committed to process improvement of laboratory operations. Skilled in data integrity and analysis, consistently prioritizing accuracy and efficiency in all tasks.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Laboratory Technician
Department Of Defense - U.S. Navy
2020.12 - 2024.06
- Guaranteed the highest quality of care for over 47,000 active-duty military personnel and 189,000 beneficiaries across the Indo-Pacific through performing complex laboratory procedures and tests using established procedures and protocols.
- Ensured quality control by performing routine maintenance on lab equipment and troubleshooting instruments as needed to produce accurate and quality results.
- Collaborated with other healthcare professionals to develop customized testing protocols and options for rare conditions, traumas, or special cases.
- Consulted with clinicians, supervisors, and specialists about test requirements and testing results.
- Played a crucial role in maintaining a safe and secure laboratory environment by strictly adhering to safety protocols.
- Mentored junior technicians on best practices for conducting various lab tests while emphasizing quality work and accuracy in QC and patient tests.
- Managed a blood product inventory valued at $91.5K, ensuring maximum availability and limited waste for the entire military-affiliated Indo-Pacific region.
- Assisted in leading the successful migration of two Legacy Electronic Health Records to MHS Genesis in 2023 to enhance data management, patient care, and privacy.
- Trained and supervised eight new laboratory staff members in phlebotomy, chemistry, blood bank, hematology, coagulation studies, and urinalysis to increase technical proficiency, improve skills in laboratory procedures, and ensure adherence to safety protocols.
- Executed 15 College of American Pathologist (CAP) proficiency testing surveys, achieving 100% accuracy, which was essential to maintaining compliance and accreditation during four national inspections and improving the accuracy of patient test results.
- Promoted a culture of continuous improvement by regularly reviewing and updating laboratory standard operating procedures and training staff on any changes.
- Improved laboratory efficiency by streamlining sample processing and reducing turnaround times.
- Implemented cost-saving measures by monitoring and reporting daily inventory levels, reducing waste, and negotiating better supplier contracts.
- Represented the Laboratory Department in completing the 2024 Leapfrog Hospital Survey, aiming to improve patient safety and quality of care.
- Hand-selected to manage 12 departments and six fire stations as Point of Care Coordinator for 14 months during critical staffing shortages. Enhanced operational standards and proficiency dramatically reduced turnaround times from over 60 minutes to under 5 minutes.
- Assisted in developing an improved training plan for junior technicians that reduced the completion time for the Transfusion Services Personal Qualification Standards (PQS) from six months to four months, leading to a 30% increase in qualifications.
- Skillfully managed multiple adult and pediatric massive transfusion protocols, ensuring optimal use and zero waste, which was vital in supporting life-saving surgical procedures.
- Trained 15 laboratory technicians on how to collect, process, test, and ship COVID-19 samples during a 40% staffing reduction during the start of the COVID-19 pandemic. Processed and shipped over 30,000 COVID-19 samples critical to managing the impact within the Indo-Pacific region.
Education
Bachelor of Science - Environmental Science
Oregon State University
Corvallis, OR12.2025
Associate of Science - Health Sciences
Uniformed Services University of The Health Sciences
Bethesda, MD03.2020
Skills
- Proper specimen collection and preparation
- Quality control procedures
- Critical thinking and problem-solving
- Positive and outgoing personality
- Written and verbal communication
- Phlebotomy techniques
- Blood Bank Operations
- Training and mentoring
- Self-motivated and flexible
- Laboratory Information Systems and Microsoft Office programs
- Patient and QC data interpretation, analysis, and documentation
- Equipment testing and calibration
Accomplishments
Recipient of the Navy Achievement Medal for unwavering dedication to high-quality patient care, technical proficiency, and outstanding leadership.
Certification
- Medical Laboratory Technician - MLT (ASCP)
Timeline
Medical Laboratory Technician
Department Of Defense - U.S. Navy
2020.12 - 2024.06
Bachelor of Science - Environmental Science
Oregon State University
Associate of Science - Health Sciences
Uniformed Services University of The Health Sciences
- Medical Laboratory Technician - MLT (ASCP)
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