Hannah Mudd
Cincinnati,OH
Summary
Results-driven Account Manager with expertise in pharmacy and ophthalmology sectors. Manages product inquiries, pricing, and inventory while driving sales growth through strategic relationship management. Delivers consultative guidance to healthcare professionals, converting complex pharmaceutical information into actionable insights. Coordinates comprehensive order management processes, fostering long-term customer relationships through consistent support.
Overview
4
4
years of post-secondary education
2
2
years of professional experience
Work History
Pharmacy Sales Representative
Harrow Inc
Nashville, Tennessee
01.2025 - Current
- Drive sales growth through proactive account outreach, relationship management, product education, and identification of opportunities to expand customer utilization across ImprimisRx’s pharmaceutical portfolio.
- Build and maintain long-term customer relationships through responsive communication, personalized follow-up, and consistent account support in a fast-paced pharmaceutical sales environment.
- Manage a portfolio of pharmacy and ophthalmology accounts, serving as a primary point of contact for product inquiries, orders, pricing, inventory, shipping, and account support.
- Provide consultative product guidance to healthcare professionals and pharmacy teams, translating complex pharmaceutical information into clear, actionable recommendations.
- Partner closely with Key Account Managers and internal teams to develop account strategies, support customer needs, and ensure seamless communication throughout the sales process.
- Coordinated end-to-end order management, including pricing agreements, payment and credit requirements, pharmacy setup, evaluation orders, returns, and shipping accommodations to ensure customer satisfaction.
- Monitored product availability and backorders while communicating updates and identifying alternative solutions to minimize customer disruption.
- Collaborated with sales, operations, pharmacy, and leadership teams to resolve customer issues and enhance account experience while supporting regional sales objectives.
Recruiter
Aerotek
Florence, Kentucky
09.2024 - 12.2024
- Conducted phone and in-person interviews to evaluate candidate qualifications and cultural fit
- Executed 60+ outbound calls daily to source and qualify top talent for various positions
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Managed the end-to-end recruitment process for multiple job openings simultaneously
- Utilized applicant tracking system (ATS) to track candidate progress and maintain accurate records
- Consistently met weekly goals, reflecting dedication and commitment.•
Education
Bachelor of Science - Hospitality And Tourism Management
University of Kentucky
Lexington, KY 08.2020 - 05.2024
Skills
- Pharmaceutical sales
- Account management
- Product education
- Order processing
- Pricing agreements
- Inventory management
- CRM systems
- Team collaboration
- Clear communication
- Relationship building
Timeline
Pharmacy Sales Representative
Harrow Inc
01.2025 - Current
Recruiter
Aerotek
09.2024 - 12.2024
Bachelor of Science - Hospitality And Tourism Management
University of Kentucky
08.2020 - 05.2024