Summary
Overview
Work History
Education
Skills
Interests
Qualities/ Personal Specifications
Timeline
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Hannah Muguti

Hannah Muguti

Zimbabwe,MA

Summary

Strategic and compassionate HR professional with a strong understanding of end-to-end processes, dedicated to driving business results through people-centric initiatives. Proven communicator and team leader with a passion for motivating and inspiring others. Seeking an HR opportunity in a dynamic organization where my skills can be leveraged to foster a culture of excellence, innovation, and inclusivity.

Overview

9
9
years of professional experience

Work History

Human Resources Officer

Zimworx
03.2022 - Current

Recruitment and Selection:

  • Coordinating new hire onboarding, completing background checks and reference checks to complete screenings for at least 90+ new hires per month.
  • Coordinating employee placements and administrative details for workforce of 948 employees

Onboarding and Orientation:

  • Conducting orientation sessions and processing paperwork and benefits enrollment.
  • Streamlined recruitment processes for improved efficiency in hiring top talent.

Employee Relations:

  • Handling employee complaints and grievances, conducting investigations and resolving conflicts and providing guidance on company policies.

Payroll Compensation and Benefits Administration:

  • Processing payroll and administering salary changes and promotions with efficiency and accuracy for a workforce of 948 employees.
  • Managing employee benefits, coordinating with benefits providers to ensure timely employee compensation.

Compliance and Risk Management:

  • Conducting audits and risk assessments and ensuring compliance with labor laws and regulations.
  • Developed and implemented comprehensive human resources policies and procedures in compliance with applicable state laws.

Training and Development:

  • Developing and implementing performance management systems.
  • Conduct Performance appraisals for internal department of 27 employees.

Performance Management:

  • Implemented fair compensation structures that rewarded top performers while maintaining budgetary constraints.
  • Collaborated with management teams to establish clear succession plans for key roles within the organization.
  • Evaluated the effectiveness of current HR systems; identified areas requiring enhancement or replacement.

Special Projects:

  • Assisting with special projects and initiatives, conducting research and analysis and providing support to other departments as needed.
  • Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
  • Developed and monitored employee recognition programs.

Procurement/ Buyer Officer

Truworths Zimbabwe
04.2019 - 02.2022

Procurement Process Management:

  • Managing the procurement process from requisition to payment for bulk material.
  • Ensuring compliance with organizational policies and procedures
  • Coordinating with stakeholders to ensure timely delivery of goods and services

Supplier Selection and Management:

  • Generated reports, documents and analysis in SAGE for senior management review and approval.
  • Researching and identifying potential suppliers
  • Negotiated contracts with suppliers to obtain favorable terms and pricing.

Purchase Order Management:

  • Managed database of vendor details and pricing information to maintain organization.
  • Negotiated favorable terms with suppliers, resulting in cost savings and improved delivery times.
  • Managing purchase order changes and cancellations

Inventory Management:

  • Monitored inventory levels and avoided shortages with timely replenishment of stock.

Cost Savings and Analysis:

  • Enhanced inventory management by implementing demand forecasting techniques and optimizing stock levels.
  • Facilitated cross-departmental communication to align procurement activities with overall business objectives, driving efficiency and cost savings.

Human Resources Coordinator

Rainbow Towers & Conference Centre
11.2015 - 03.2019
  • Enhanced employee morale and satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Entered data, generated reports, and produced tracking documents for 120 employee workforce.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires monthly.
  • Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
  • Coordinated logistics for large-scale events, significantly reducing setup times and eliminating scheduling conflicts.
  • Organized spaces, materials and catering support for internal and client-focused meetings.
  • Trained team members on new hotel services and products to support promotional efforts.
  • Developed internal communications by crafting compelling internal communications that reinforced the company's culture, mission, and values, to ensure employees understand and comply with company policies, procedures, and expectations.

Education

Certification in HR Metrics And Analytics - Human Resources Management

Institute of People Management of Zimbabwe
Harare
03-2024

Certification in Payroll Administration - Human Resources Management

Berlina Time Systems
Harare
06-2023

Diploma in Human Resource Management - Human Resources Management

Institute of People Management of Zimbabwe
Harare
04-2018

Skills

  • HR policies and procedures
  • Diversity and inclusion
  • Onboarding, training, and development
  • Payroll management
  • Data entry and reporting
  • Performance appraisals
  • Payroll administration
  • Document management
  • Performance evaluation
  • Conflict mediation
  • Microsoft office, Docu-sign & IT software
  • HR policies and procedures expertise

Interests

  • Enjoy creating and following travel blogs and vlogs
  • Social Event Planning: Conceptualize and deliver unique, memorable events for friends and family
  • I participate in a variety of outdoor recreational activities
  • Passionate about balancing physical health with mental and emotional wellness


Qualities/ Personal Specifications

  • Results-Driven Self-Starter
  • Meticulous and Detail-Oriented
  • Resilient Under Pressure
  • Effective Communicator
  • Confident and Authentic Leader
  • Culturally Aware and Adaptable
  • First Aid Responder
  • Highly Organized


Timeline

Human Resources Officer

Zimworx
03.2022 - Current

Procurement/ Buyer Officer

Truworths Zimbabwe
04.2019 - 02.2022

Human Resources Coordinator

Rainbow Towers & Conference Centre
11.2015 - 03.2019

Certification in HR Metrics And Analytics - Human Resources Management

Institute of People Management of Zimbabwe

Certification in Payroll Administration - Human Resources Management

Berlina Time Systems

Diploma in Human Resource Management - Human Resources Management

Institute of People Management of Zimbabwe
Hannah Muguti