Highly motivated and confident individual with exceptional multi-tasking and organizational skills. Proven strong interpersonal and communication skills, plus the ability to handle multiple tasks efficiently and accurately, taking pride in completing said tasks in a proficient and timely manner. Values confidentiality, discretion, tact, and professionalism when corresponding with clients, executives, and senior managers. Proven ability to help executives make the best use of their time by managing and assisting with their personal and administrative tasks. Honesty and integrity are essential, as are analytical skills, and team chemistry. Ready and qualified for the next stage in a successful career.
Assist in preparation for board hearings including copying, collating, and binding documentation for presentations to the county appraisal review board
Researched and provided analysis support as needed for various teams and executives
Managed correspondence with taxing jurisdictions to verify assessment, tax bills, and deadline information
Received, identified, and sorted all incoming mail on a regular basis
Processed tax bills and assessments timely
Assisted in preparation of certified and return receipts, and proper postage metering; logs proof of mailers; and delivers mail to post office or courier service
Managed and maintained scans and archives such as proof of deliveries in database
Assisted with researching jurisdictional tax policies, property re-parceling, and billing issues
Point of contact for client inquiries regarding information from tax authorities
Maintained client folders with the most up-to-date information including approved presentation packages
Created and managed expense reports for multiple executives
Coordinated ARB Hearings with executives, agents, and team
Coordinated and verified successful transfer of all digital files from 2 servers during the company merge
Contacted 100+ counties in Texas to ensure our business information on file was accurate
Managed renewals and reminders of PTC license expirations for agents and partners
Maintained open communication with agents and team with updates on hearings, board orders, county updates and more
Provided high-level administrative support with a proactive approach.
Project Coordinator & Assistant Estimator
Nova Landscape Group
04.2023 - 08.2023
Gathered, calculated, and compiled takeoff data for use in bid proposal estimates
Performed takeoffs, and spreadsheet input; analyzing plans, specs, construction notes, and details
Prepared cost analysis recapitulating material, labor, equipment, subcontractor, and overhead costs incurred in the installation of items
Provided cost estimates to professional contractors based on customer specifications and analysis of architectural, landscape, hardscape, civil construction plans, and RFI's
Provided additional administrative support to the residing estimator and pre-construction coordinator
Created job folders in shared drive and distributed all bid documents provided by General Contractors to the correct sub-folders
Prepared bid proposal templates prior to sending price requests to suppliers
Sent pricing requests to suppliers along with notes from multiple materials/plant schedule, notes, specifications, and takeoff count
Served as the point of contact for inquiries regarding projects I submitted bids for
Assisted in training of new employees
Completed bid forms when requested by general contractors with efficiency and accuracy
Ensured all insurance documents requested were compliant with the general contractor and job site
Managed all insurance requests, clarifications, and revisions for job sites
Managed prequalification documents for contractors the team had developed trusted relationships with and ensured they were up to date and current.
Provided full administrative support, including phone support, monthly reports, filing and distribution of correspondence
Managed office supplies and maintained inventory
Assisted in lease administration activities, including accurate completion of contracts and certificates of insurance compliance in Salesforce - Servicedge
Ensured all property files were prepared and maintained in an orderly and logical manner, including leases and contracts
Prepared service contracts and contract renewals, as well as, coordinated vendor contract bidding
Obtained monthly aging report and followed up on all delinquencies
Prepared and processed invoices for 11+ commercial buildings with appropriate back-up
Coordinated tenant move ins and move outs, including furniture delivery and pick up
Monitored and maintained the maintenance work order system and purchase order log of 11+ commercial properties
Responsible for aspects of development including tenant handbooks, tenant anniversaries, holiday gifts, monthly newsletters, and training meetings or programs
Ensure COIs are up to date for vendors and tenants
Scheduled and coordinated meetings and special events
Assisted with monthly and quarterly management reports as well as annual budget preparation
Oversaw the processing of management and maintenance staff hours, tenant bill backs, expense reports, and check requests for review and approval
Responsible for leading weekly inspections of properties with janitorial and landscape provider
Provide superior customer service and communication to tenants and prospects to enhance tenant satisfaction
Prepared professional communication documents including memos, letters, and emails.
Personal Assistant & Executive Assistant
08.2020 - 05.2021
Assisted the executive with their personal calendar, as well as professionally
Served as gatekeeper to the by filtering phone calls, drop-ins, and emails
Completed any job-related task including picking up permits and delivering to job sites
Proactively organized data to ensure appropriate management of day-to-day operations for executive support and follow up for the executive
Handle sensitive and confidential information with discretion
Responsible to assist with any group needs and partner on special projects as needed
Received incoming communication, reviewed contents, determined importance, and summarizes and/or distributed contents to the appropriate staff
Assisted the executive with personal needs and errands with the utmost confidentiality including nanny services, overnight house manager services, and personal calendar collaboration.
Team Assistant
State Farm - Dominic Schillace
06.2019 - 12.2019
Received and properly applied payments towards customer accounts
Communicated with the State Farm claims team to resolve issues in a timely manner
Established customer relationships and followed up with customers, as needed
Used a customer-focused, needs-based review process to educate customers about insurance options
Developed leads, scheduled appointments, identified customer needs, and marketed appropriate products and services.
Education
Skills
MS Office / Microsoft Teams / Outlook / Quickbooks