Hannah Mullins
New Baltimore,MI
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking and reliable team member with the strong ability to problem solve. Offering good communication and adaptability. Highly organized, proactive and punctual with team-oriented mentality.
Overview
4
4
years of professional experience
Work History
Host
Art and Jakes
Sterling Heights, MI
02.2023 - Current
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Managed dining room layout to maximize efficiency of staff members.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Managed incoming calls during busy shifts.
- Provided excellent customer service by anticipating customer needs.
- Balanced cash drawers at the end of each shift.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
Salon Assistant
Andrew Marke Salon
Macomb, MI
06.2020 - 08.2022
- Sanitized tools, followed safety standards and kept salon clean and safe.
- Assessed inventory levels of salon retail products to maintain well-stocked stations.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
FOH Team Member
Buffalo Wild Wings
Chesterfield, MI
02.2021 - 04.2022
- Assisted servers with foodservice and cleaning needs to optimize guests' dining experiences.
- Bussed tables between courses, loading and unloading trays to expedite service.
- Took to-go phone orders from guests following outlined procedures.
- Stored food in designated containers and storage areas to prevent spoilage.
- Rotated inventory to reduce waste and optimize freshness.
- Refilled condiments, napkins and server workstations.
- Explained menu items and took orders.
Education
High School Diploma -
Dakota High School
Macomb, MI06.2021
Some College (No Degree) - Respiratory Therapy
Macomb Community College
Warren, MISkills
- Price Memorization
- Safe Food Handling
- Menu Memorization
- Service Prioritization
- Check Payment Processing
- Customer Service
- Relationship Building
- Basic Math
- People Skills
- Team Building
- Conflict Resolution
- Problem Resolution
- Reliable and Trustworthy
- Active Listening
- Computer Skills
- Critical Thinking
- Organizational Skills
- Training & Development
- Working Collaboratively
- Active Listening
- Friendly, Positive Attitude
Timeline
Host
Art and Jakes
02.2023 - Current
FOH Team Member
Buffalo Wild Wings
02.2021 - 04.2022
Salon Assistant
Andrew Marke Salon
06.2020 - 08.2022
High School Diploma -
Dakota High School
Some College (No Degree) - Respiratory Therapy
Macomb Community College
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