Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hannah Murphy

Boaz,AL

Summary

With a proven track record in working with patients in different areas of Healthcare, I excel in patient care and infection control, showcasing my technical abilities and excellent customer service. My experience spans ER, CNA roles, and customer-facing positions, significantly improving patient satisfaction and safety. I'm CPR certified, adept in fast-paced settings, and committed to advancing healthcare excellence.

Overview

4
4
years of professional experience
1
1
Certification

Work History

ER Technician

Gadsden Regional Medical Center
08.2024 - 01.2025
  • Assisted with resuscitation, CPR, and emergency airway procedures.
  • Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
  • Collected vital signs accurately and consistently, allowing for timely interventions when necessary.
  • Maintained a clean and safe environment for patients, reducing the risk of infection and promoting overall wellbeing.
  • Managed inventory of supplies within the ER unit assuring proper stocking levels for daily operations.
  • Carried out phlebotomy procedures and watched for adverse reactions.
  • Quickly responded to codes and cardiac monitor alarms.
  • Worked with nurses to assess patients and prepare for tests and procedures.
  • Assisted with wound care and dressing changes, promoting proper healing and preventing potential complications.
  • Attended regular training sessions to stay current on best practices within emergency medicine field.
  • Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
  • Maintained clean and sanitary environment in emergency department to meet hygiene measures.
  • Took and recorded patients' vital signs, documenting in medical charts.
  • Prepared and delivered meals to patients, assisting with feeding when necessary.
  • Completed necessary reports and documentation on time and to specifications.

CNA/Restorative Aide

Diversicare of Boaz
01.2021 - 07.2024
  • Answering Phones and getting the call where they need to be.
  • Supported mobility exercises to enhance patient physical well-being.
  • Operated electronic health records system to update patient information accurately.
  • Employed infection control protocols to maintain sterile environment.
  • Communicated effectively with healthcare team to coordinate patient care plans.
  • Monitored vital signs and reported significant changes to nursing staff.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Worked with ROM & prosthetics

Server

Cracker Barrell Old Country Store
04.2023 - 11.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Contributed to inventory management by monitoring stock levels.
  • Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
  • Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.
  • Streamlined order-taking process to minimize wait times for diners.

Education

Skyline Holiness Christian School (Homeschool)
Skyline, AL
08.2024

Skills

    Excellent Customer Service

    Patient Care

    Infection Control Procedures

    Technical abilities

    Ability to work in fast paced environments

    Inventory Control Procedures

    CPR Certified

Certification

•CPR

•CNA

Timeline

ER Technician

Gadsden Regional Medical Center
08.2024 - 01.2025

Server

Cracker Barrell Old Country Store
04.2023 - 11.2023

CNA/Restorative Aide

Diversicare of Boaz
01.2021 - 07.2024

Skyline Holiness Christian School (Homeschool)

Similar Profiles

CREATE PROFILE
Hannah Murphy