Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Murphy

Brunswick,GA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Waitress

Mudcat Charlie’s
Brunswick, GA
05.2017 - Current
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Supported needs of multi- person wait staff who attended to specific needs of countless customers daily for seafood restaurant with social relevancy and intentionality

Assistant Store Manager

Bath & Body Works
Brunswick, GA
07.2015 - Current
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Approved regular payroll submissions for employees.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.

Lifeguard Supervisor

Wild Adventures Theme Park
Valdosta, GA
09.2015 - 02.2017
  • Monitored pool area for violations and potential hazardous situations.
  • Provided maximum pool area surveillance and response to emergencies by rescuing pool patrons and administering first aid.
  • Attentively monitored swimmers to identify distress.
  • Entered water immediately to pull struggling swimmers to safety.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms and rip currents.
  • Scheduled 2 lifeguards to provide adequate coverage of pool areas during operating hours

CNA Student

Magnolia Manor
St.Simons, GA
09.2013 - 11.2013
  • Created positive patient experience by assisting patients with bathing, ambulating, feeding and personal and oral hygiene care.
  • Contributed to overall quality and care of patients by answering calls for help, taking vital signs, and monitoring behavior and physical condition for progress or deterioration.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

Education

Some College (No Degree) -

College of Coastal Georgia
Brunswick, GA

AED And CPR Certified - High School Diploma

McIntosh County Academy
Darien, GA
2015

Skills

  • Empathy – In health care, you have to be able to empathize and/or sympathize with the difficult situations faced by others
  • Communication Skills – being able to communicate well with patients and colleagues is A MUST
  • PPE Guideline Compliance
  • Dietary Restrictions
  • Phone Inquiries
  • Explaining Instructions
  • Accuracy and Efficiency
  • Billing and Payment Processing
  • Treatment Room Preparation
  • Updating Medical Records
  • Cleaning and Organizing
  • Wound Care
  • HIPAA Compliance
  • Inventory and Supply Management
  • Patient Feeding
  • Advanced Anatomy Knowledge
  • Professional Bedside Manner
  • Grooming and Bathing Assistance

Timeline

Waitress

Mudcat Charlie’s
05.2017 - Current

Lifeguard Supervisor

Wild Adventures Theme Park
09.2015 - 02.2017

Assistant Store Manager

Bath & Body Works
07.2015 - Current

CNA Student

Magnolia Manor
09.2013 - 11.2013

Some College (No Degree) -

College of Coastal Georgia

AED And CPR Certified - High School Diploma

McIntosh County Academy

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Hannah Murphy