Summary
Overview
Work History
Education
Skills
Timeline
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Hannah Murray

Elizabethtown,KY

Summary


Diligent professional with solid background in customer service and client relations. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer and client experience.

Overview

9
9
years of professional experience

Work History

House Keeper

Self Employed
05.2023 - Current

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  • Maintained positive relationships with clients through effective communication and adaptability.
  • Compile and adhere to professional house cleaning checklist.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Provided each client with a tailored housekeeping checklist based on their needs while also keeping a streamlined approach to my work in order to maximize efficiency.
  • Developed efficient cleaning routines to enhance productivity and client satisfaction.

Disease Investigator

Medasource
07.2020 - 04.2023
  • Documented findings and prepared detailed reports.
  • Conducted thorough interview with patient and documented investigative findings.
  • Collected, analyzed and interpreted information and documentation associated with investigations.
  • Educate confirmed cases with isolation and safety protocol to minimize infection rates.
  • Use deescalation tactics when necessary, ensuring the correct information is gathered.

Deli Clerk

Meijer
05.2020 - 11.2020
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Supervisor

McAlister's Deli
03.2019 - 04.2020
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Assisted with taking, preparing, and serving food orders as needed.

Head of Prep

Panera Bread
06.2017 - 03.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Tasked with preparing all ingredients for the day in accordance to inventory data history.
  • Followed all food safety protocol to ensure only fresh ingredients in store.
  • Assisted with taking and preparing orders in both drive-thru and on main line.

Cashier

Kroger
07.2016 - 06.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Pushed carts from parking lot into lobby as needed.

Education

Bachelor of Science - Psychology

Northern Kentucky University
Highland Heights, KY
05-2026

Associate of Arts -

Bluegrass Community And Technical College
Lexington, KY
05.2021

High School Diploma -

Larue County High School
Hodgenville, KY
05.2016

Skills

  • Team player
  • Customer Service
  • POS systems
  • Health and safety compliance
  • Multitasking and Prioritizing
  • Time Management
  • Client relations
  • Conflict resolution

Timeline

House Keeper

Self Employed
05.2023 - Current

Disease Investigator

Medasource
07.2020 - 04.2023

Deli Clerk

Meijer
05.2020 - 11.2020

Supervisor

McAlister's Deli
03.2019 - 04.2020

Head of Prep

Panera Bread
06.2017 - 03.2019

Cashier

Kroger
07.2016 - 06.2017

Associate of Arts -

Bluegrass Community And Technical College

High School Diploma -

Larue County High School

Bachelor of Science - Psychology

Northern Kentucky University
Hannah Murray