Hannah Murrey

• Collaborated with physical therapist in creating patient treatment plans and specific home exercise programs.
• Monitored patient's safety and response to exercise intensity to discuss with therapist or assistant.
• Demonstrated proper body mechanics and patient handling techniques for patient transfers and positioning.
• Prepped hot-cold packs placement, electrical stimulation , and or ultrasound under direction of physical therapist.
• Maintained cleanliness and sanitation of clinic or treatment environment.
• Assisted with reception duties like scheduling patients and completing follow up calls.
• Prepared for sessions by setting up patient treatment rooms and equipment.

• Helped management develop employee improvement plans and motivate team members to continually improve.
• Received and processed customer payments.
• Educated employees on register use, merchandising, and customer service.
• Assisted customers by answering questions about menu and fulfilling requests.
• Maintained stock to meet expected customer demand.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
• Verified prepared food met standards for quality and quantity before serving to customers.
• Carefully interviewed, selected, trained, and supervised staff.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Helped increase sales by informing consistently of specials and suggestions by listening to customers preferences.

• Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Bussed and reset tables to keep dining room and work areas clean.
• Cultivated warm relationships with regular customers.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

(Description is same as current employment/See current employment)

• Tallied cash drawer at beginning and end of each work shift.
• Addressed customer needs and made product recommendations to increase sales.
• Built relationships with customers to encourage repeat business.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Used slow periods to restock supplies, ice, trays, and delivery bags.

• CNA/Certified Nursing Aide