Hi, I’m
Hannah Naiman
Long Beach,CA
Summary
Dedicated Manager, Executive Assistant, and Coach with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Driven and resourceful administrative professional with seven + years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Industrious and enthusiastic Manager proven to consistently meet productivity goals and business and customer service objectives. Skillfully works with all employees to enhance performance and improve day-to-day processes. Diplomatic in resolving customer issues to maximize satisfaction and meet targeted service level.
Overview
7
years of professional experience
Work History
Inverness RidgeCosta Mesa, CA
Manager, Executive Assistant, Coach
09.2019 - 06.2021
Job overview
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Maximized performance by monitoring daily activities and mentoring team members.
- Created expense reports, budgets and filing systems for management team.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
- Executed regular process updates to reduce discrepancies and enhance scheduling across production calendars and programs.
- Trained junior office staff in correct procedures and reporting requirements.
- Developed and maintained relationships with customers and suppliers through account development.
- Enforced discipline both on and off-field to lead team with highest personal standards.
- Researched, proposed and implemented vendor agreements to decrease costs and improve services.
- Prepared and recommended long-range plans for development of department personnel.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage.
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience and respect for others.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Taught players how to run specific game plays in order to build cohesive, structured team.
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Updated executives on changing business needs by thoroughly documenting internal and client meetings.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas.
South Shore FarmsHuntington Beach, CA
Executive Assistant, Coach
09.2017 - 11.2018
Job overview
- Organized and coordinated conferences and monthly meetings.
- Developed and maintained automated alert system for upcoming deadlines on incoming requests and events.
- Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Updated executives on changing business needs by thoroughly documenting internal and client meetings.
- Enforced discipline both on and off-field to lead team with highest personal standards.
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience and respect for others.
- Taught players how to run specific game plays in order to build cohesive, structured team.
- Conferred with assistant coaches to determine weaknesses in current team roster and develop recruitment plans.
- Traveled across region to observe junior athletes and identify potential team recruits.
- Cultivated community and media relations through social media and other communication channels to support program.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage.
- Monitored athletes during events and practice to quickly identify injuries.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Readied athletes for tough games by implementing coordinated regimens of practices and physical conditioning.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Black Star EquestrianHuntington Beach, CA
Manager, Executive Assistant, Coach
12.2015 - 09.2017
Job overview
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Maximized performance by monitoring daily activities and mentoring team members.
- Created expense reports, budgets and filing systems for management team.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
- Executed regular process updates to reduce discrepancies and enhance scheduling across production calendars and programs.
- Trained junior office staff in correct procedures and reporting requirements.
- Developed and maintained relationships with customers and suppliers through account development.
- Propelled continuous improvements and strategically capitalized on current market trends.
- Evaluated report data to proactively adjust and enhance operations.
- Researched, proposed and implemented vendor agreements to decrease costs and improve services.
- Prepared and recommended long-range plans for development of department personnel.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage.
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience and respect for others.
- Onboarded new employees with training and new hire documentation.
- Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Approved regular payroll submissions for employees.
- Taught players how to run specific game plays in order to build cohesive, structured team.
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Updated executives on changing business needs by thoroughly documenting internal and client meetings.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Cross-trained existing employees to maximize team agility and performance.
- Monitored athletes during events and practice to quickly identify injuries.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Organized and coordinated conferences and monthly meetings.
- Cultivated community and media relations through social media and other communication channels to support program.
- Accomplished multiple tasks within established timeframes.
- Readied athletes for tough games by implementing coordinated regimens of practices and physical conditioning.
- Traveled across region to observe junior athletes and identify potential team recruits.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Conferred with assistant coaches to determine weaknesses in current team roster and develop recruitment plans.
Education
WilsonLong Beach, CA
High School Diploma
06.2015
University Overview
- [Number] GPA 4.5
- Graduated with Honors as Distinguished Scholar
- Graduated with 11 Advanced Placement credits equivalent to 11 college courses
- Accepted to UC Davis School of Animal Science and Management, Class of 2019
- Entered UC Davis academically as a Junior per credits from High School
- Hiatus when offered Management & Coaching position in November 2015; accepted and began job December 2015
Skills
- Bookkeeping and Basic Accounting
- Report Distribution
- Document Filing and Retrieval
- Records Management Databases
- Administrative Oversight
- Correspondence and Memos
- Calendar and Scheduling Software
- Visitor Greeting
- Travel Arrangement Coordination
- Data Research and Compilation
- Executive Schedule Management
- Invoice Preparation
- Confidentiality and Discretion
- Meeting Agendas and Minutes
- Travel Administration
- Developing Agendas
- Proper Phone Etiquette
- Special Event Projects
- Event Calendar Management
- Social Media Knowledge
- Resourceful Researching
- Household Management
- Persuasive Negotiations
- Operating Procedures
- Materials Organization
- Company Event Coordination
- Mobile Applications
- Goal Minded
- Workflow Improvements
- Social Perception
- Morale Improvements
- Work Coordination
- Assigning Projects
- Training Schedule Setup
- Calendar Coordination
- File Maintenance
- Maintaining Clean Work Areas
- Customer Satisfaction
- Quality Improvement
- Production Management
- Employee Retention
- Brand Development
- Client Base Retention
- Brand Marketing
- Customer Billing
- Athlete Training and Motivation
- Rule Enforcement
- Individualized Coaching
- Parent Relations
- Safety Management
- Practice Planning and Management
- Creativity and Flexibility
- Problem Anticipation and Resolution
- Preseason Tryouts
- Game Strategy Development
- Performance Monitoring and Optimization
- Performance Optimization
- Gameplay Techniques
- Fitness Assessments
- Seasonal Planning
- Competition Preparation
- Training Camp Oversight
- Clinic Planning and Leadership
- Personal Counseling
- Current Trends
- Specific Plays
- Individual Trainings
- Positive Interactions
- Health and Wellness
- Training Exercises
- Games Rules
- Fitness Equipment Expertise
- Exercise Planning
- Behavior Standards
- Safety Awareness
- Human Anatomy Knowledge
- Physical Training
- Social Perceptiveness
- Athlete Safety
- Manager Coaching and Training
- Sports Injuries Training
- Facility Oversight
- Sports Fundamentals
- Sports Medicine Knowledge
- Video Conferencing
- Offensive and Defensive Strategies
- Player Evaluation
- Endurance Building
- Exercise Strategies
- Assignment Schedules
- Injury Avoidance
- Agile Manager
- Game Readiness
- Work Organization and Prioritization
- Recruitment Management
- Positive Reinforcement Methods
- Providing Briefings
- General Housekeeping
- Program Fundraising
- Standards and Practices
- Instructional Strategies
- Customer Experience
- Coaching Staff Oversight
- Mobile Work
- Stress Tolerance
- Professional Relationships
- Self-Control
- Outreach Initiatives
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Manager, Executive Assistant, Coach
Inverness Ridge
09.2019 - 06.2021
Executive Assistant, Coach
South Shore Farms
09.2017 - 11.2018
Manager, Executive Assistant, Coach
Black Star Equestrian
12.2015 - 09.2017
Wilson
High School Diploma
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