Hannah Napier
Leesburg
Summary
Highly organized and dependable professional with experience in security, behavioral health, developmental disabilities support, customer service, recruiting, training, and project coordination. Strong communicator and problem solver who works effectively independently and collaboratively. Adaptable, detail-oriented, and committed to maintaining a safe, professional, and positive work environment.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Professional / Site Operations
SiteMetric
03.2026 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Health Care Assistant
Visiting Angels Home Care
03.2024 - 03.2026
- Assisted clients with bathing, dressing, grooming, and personal hygiene tasks.
- Monitored vital signs and reported changes in client condition to nursing staff.
- Supported medication reminders and documented daily care activities accurately.
- Prepared meals, assisted with feeding, and followed individualized dietary instructions.
Sales / Cashier
Kroger
03.2023 - 02.2024
Direct Support Professional (DSP)
ResCare
04.2021 - 03.2023
Security Representative / Badging Coordinator
Fidelity Investments
03.2015 - 07.2020
- Monitored access control and CCTV systems.
- Answered service calls in an expedient and professional manner.
- Responded to or dispatched medical emergencies and other incidents.
- Completed assigned tasks at or before designated deadlines.
- Served as a Field Training Officer and trained new hires.
- Prepared detailed incident and security reports.
- Processed candidates and contractors for initial vetting.
- Supported health care provider and emergency-response responsibilities.
Education
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East Central High School
St. Leon, INSkills
- Leadership
- Problem Solving
- Project Management
- Communication
- HIPAA
- Recruiting
- Microsoft Teams
- Communication Skills
- Planning
- Management
- Collaboration
- Emergency Management
- Behavior Management
- Loss Prevention
- Computer Networking
- Inside Sales
- Microsoft PowerPoint
- Behavioral Health Center Experience
- Customer Service
- Teamwork
- Security
- Decision Making
- Mentoring
- Organizational Skills
- Developmental Disabilities Experience
- Vendor Relationship Management
LEADERSHIP
Successfully trained and mentored new hires while supporting team operations, safety, communication, and day-to-day problem solving.
Certification
OSHA 30
OH Guard Card
CCW
Timeline
Professional / Site Operations
SiteMetric
03.2026 - Current
Health Care Assistant
Visiting Angels Home Care
03.2024 - 03.2026
Sales / Cashier
Kroger
03.2023 - 02.2024
Direct Support Professional (DSP)
ResCare
04.2021 - 03.2023
Security Representative / Badging Coordinator
Fidelity Investments
03.2015 - 07.2020
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East Central High School