Hannah Nardella
Wethersfield,CT
Summary
Hi! I'm a hard worker who is extremely passionate about the outdoors and devoted to helping people and animals. With plenty of experience in many different backgrounds I would absolutely love to be apart of the team. Resourceful and driven I will accomplish any task given. Thank you so much for considering me for the position.
Overview
9
9
years of professional experience
Work History
Server
Max Downtown
Hartford, CT
05.2025 - 08.2025
- Worked with POS system to place orders, create gift cards, manage bills, and handle complimentary items.
- Learned cuts of steak, which wine to pair best with.
- Worked under immense pressure with ease.
Server
Villa Mulino
Avon, CT
10.2024 - 04.2025
- Maintained a clean, polished, and professional appearance in accordance with workplace standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Upheld a fine dining experience, always removing all finished dishes from the table, constantly refilling glasses that weren't full, marking silverware before the dish comes out.
- Completed full wine service.
Server
Xanterra Parks & Resorts At Yellowstone
Yellowstone National Park County (historical), MT
05.2024 - 09.2024
- Provided exceptional customer service in high-volume dining environment, enhancing guest satisfaction and repeat visitation.
- Gave information about the park, what to do, where to hike to ensure guests had the best vacation possible.
- Managed food and beverage orders accurately, ensuring timely delivery to enhance overall dining experience.
- Helped other servers pour drinks, garnish meals, and run food when they were feeling overwhelmed.
- Implemented efficient table turnover strategies, optimizing seating capacity during peak hours.
Retail Sales Associate
Dicks Sporting Goods
Farmington, CT
02.2022 - 05.2024
- Greeting customers, making lasting impressions so they want to come back.
- Providing service in any area of the store including pricing issues.
- Creating a great store atmosphere.
- Organizing and stocking merchandise.
- Gained experience in customer service, resolving customer complaints and inquiries with a positive attitude.
Sales Assistant
Family Direct Capital
Berlin, CT
11.2020 - 02.2022
- Preformed assistant duties such as errands, organizing and restocking offices and common spaces.
- Creating real relationships while selling products to customers.
- Giving everyone in the office good energy throughout the day and uplifting the mood.
Server
Aroma Bistro
Wethersfield, CT
01.2017 - 08.2020
- Demonstrated excellent customer service skills while working in a fast-paced environment.
- Performed opening and closing duties such as setting up and preparing the store, restocking supplies.
- Served food and drinks, helped prepare food, learned to make cappuccinos and lattes.
- Learned to work well with others in stressful environments.
Education
Bachelor - Art
CT State College
Manchester, CT01-2026
Skills
- Trustworthy
- Honest
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Menu memorization
- High volume dining
- Sales expertise
- Team collaboratiion
Timeline
Server
Max Downtown
05.2025 - 08.2025
Server
Villa Mulino
10.2024 - 04.2025
Server
Xanterra Parks & Resorts At Yellowstone
05.2024 - 09.2024
Retail Sales Associate
Dicks Sporting Goods
02.2022 - 05.2024
Sales Assistant
Family Direct Capital
11.2020 - 02.2022
Server
Aroma Bistro
01.2017 - 08.2020
Bachelor - Art
CT State College