Hannah Nardolillo
Coeymans Hollow,NY
Summary
Fast, mostly visual learner seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills working well under pressure.
Highly motivated to support employers' daily goals and overall mission.
Overview
10
10
years of professional experience
Work History
Utilization Management Representative I
Anthem, Inc.
Albany, NY
08.2019 - 10.2019
- Evaluated medical guidelines and benefit coverage to determine appropriateness of services.
- Devise or identify solutions for irregular requests and issues.
- Performed prior authorization review of services requiring notification employing software systems e.g. Excel
- Created case files for further review by nursing staff.
- Use of Workday to manage personal time sheets.
- Managed 50 or more calls per day.
Certified Nursing Assistant
St. Peter's Nursing And Rehabilitation Center
Albany, NY
07.2009 - 08.2019
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Employed time management skills based on daily varying workload.
- Held compassionate and empathetic stance to advocate for patients, communicating their needs to nurses, managers, family members etc.
- Awarded Heartbeat award thrice for compassion and teamwork.
- Awarded CNA of the Year in 2018.
- Top preceptor for unit
Education
Some College (No Degree) - Virtual Assistant
Virtual Assistant Internship
RemoteHigh School Diploma -
Ravena Coeymans Selkirk High School
Ravena, NY06.2008
Skills
- Office Support
- Continuous Assessments
- Accurate Documentation
- Type 60 words per minute
- Client Relationships
- Appointment Coordination
- Social Media Updating
- Document and File Management
- PowerPoint Presentations
- Research and Analytical Skills
- Multitasking and Time Management
- Writing and Editing Skills
- Transcription and Dictation
Timeline
Utilization Management Representative I
Anthem, Inc.
08.2019 - 10.2019
Certified Nursing Assistant
St. Peter's Nursing And Rehabilitation Center
07.2009 - 08.2019
Some College (No Degree) - Virtual Assistant
Virtual Assistant Internship
High School Diploma -
Ravena Coeymans Selkirk High School
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