Hannah Nelson
Merced,CA
Summary
Driven and meticulous, excelled by enhancing inventory management and customer satisfaction. Leveraged Business Edge for efficiency, demonstrating exceptional time management and customer service skills. Achieved notable improvements in operational processes, ensuring a professional environment and timely fulfillment of customer orders.
Overview
4
4
years of professional experience
Work History
Office Assistant
American Seals West
02.2023 - 04.2024
- Managed front desk operations, including answering phones, directing inquiries, and assisting customers with finding products and services.
- Utilized Business Edge system for inventory management, order processing, and purchase orders.
- Ensured cleanliness and organization of the office and shop area, maintaining a professional and welcoming environment for customers.
- Handled shipping and receiving tasks, including managing product orders and deliveries.
- Supported inventory management by monitoring stock levels and restocking shelves as needed.
- Assisted in purchasing equipment required for customer orders, ensuring timely and accurate fulfillment.
- Implemented effective filing systems, organizing documents for easy retrieval and reference.
- Prioritized customer satisfaction by providing efficient service and addressing inquiries promptly.
Laborer's Apprentice
American Seals West
02.2023 - 04.2024
- Conducted thorough cleaning and inspection of fluid sealing parts to identify repair needs and ensure quality standards.
- Utilized sandblasting techniques to remove materials from parts, providing a smooth surface for repair work.
- Operated lathe machinery to sand parts, guaranteeing optimal quality and customer satisfaction.
- Executed precision die-cutting of gaskets according to customer specifications and quantity requirements.
- Managed shipping and receiving tasks, overseeing the timely delivery and receipt of products and orders.
- Maintained inventory levels and replenished stock as necessary, ensuring shelves were appropriately stocked.
- Facilitated equipment and material procurement by coordinating deliveries and pickups from vendors, ensuring operational efficiency.
Work Study Student
Child Development Center, Merced College
01.2020 - 06.2020
- Contributed to maintaining a safe and nurturing environment for children to play and learn.
- Prepared and served snacks for a group of over 10 children, ensuring dietary needs were met.
- Conducted thorough sanitization of surfaces, play areas, toys, bedding, and dishes to uphold hygiene standards.
- Managed inventory and stocked supplies to support daily operations.
- Assisted teachers in supervising and ensuring the safety of children during activities.
Education
Associate of Science - Psychology
Merced College
Merced, CA01.2028
Skills
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
- Organizing and Categorizing
- Supply Restocking
- Mail handling
Timeline
Office Assistant
American Seals West
02.2023 - 04.2024
Laborer's Apprentice
American Seals West
02.2023 - 04.2024
Work Study Student
Child Development Center, Merced College
01.2020 - 06.2020
Associate of Science - Psychology
Merced College
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