Hannah Nesser
Saint Charles,MO
Summary
Results-driven retail professional with over 10 years of expertise in enhancing store operations, fostering high-performing teams, and driving sales growth.
Overview
15
15
years of professional experience
Work History
Retail Manager
MERS Goodwill Retail
St. Peters, MO
05.2014 - Current
- Executed job responsibilities while adhering to Goodwill's six core values.
- Managed and mentored staff to cultivate a positive work environment and enhance performance.
- Oversaw retail operations, ensuring optimal efficiency and high customer service standards.
- Identified top-performing employees for advancement through strategic recommendations.
- Gained extensive experience by working in diverse positions across multiple store locations.
Restaurant Manager
The Longshot Saloon
01.2010 - 01.2014
- Executed all management duties, including hiring, training, and scheduling employees.
- Managed cash flow and end-of-day sales reports to ensure accuracy.
- Maintained inventory levels to support operational efficiency.
- Ensured customer satisfaction through quality service delivery.
- Directed marketing efforts for The Rat Run, attracting over 10,000 customers.
- Coordinated recruitment and payment collection from numerous outside vendors.
Education
High School Diploma -
St. Charles High School
St. Charles, MO05-2010
Some College (No Degree) -
St. Charles Community College
Cottleville, MOSkills
- Leadership skills
- Effective communication
- Patience and resilience
- Strong work ethic
- Time management
- Organizational skills
- Adaptability in fast-paced environments
Skills and Traits
- Demonstrated passion for the agency's mission, with a strong commitment to its success and a focus on inspiring team members to adopt a similarly positive and goal-oriented mindset.
- Proven leadership abilities, grounded in clear communication, mutual respect, patience, and a strong work ethic.
- Excellent time management and organizational skills, with the ability to perform effectively in fast-paced environment.
- Proficient in Microsoft Word, PowerPoint, and Excel; experienced in leveraging social media for marketing initiatives; and skilled in using various point-of-sale systems, including, RMH, Counterpoint, and Square.
Timeline
Retail Manager
MERS Goodwill Retail
05.2014 - Current
Restaurant Manager
The Longshot Saloon
01.2010 - 01.2014
High School Diploma -
St. Charles High School
Some College (No Degree) -
St. Charles Community College
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